Position Title: Regulatory & Licensing Coordinator
Base Salary:
$65,000 to $90,500 annually DOE
Benefits:
Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off,
parental leave, quarterly performance bonus, training, career growth and education reimbursement
programs.
Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the
communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer
experience, and affordable plans that put customers in charge.
As our state-of-the-art fiber network expands, so does our need for team members who can help us grow
and realize our goals.
Our Company Values:
• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full
attention.
• Empowering You: We help customers choose what is best for them, and we support
employees in implementing new ideas and solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers
and each other.
• Earning Your Trust: We build trust through clear, honest, human communication.
Job Summary
The Regulatory & Licensing Coordinator will support Ziply Fiber’s Legal and Regulatory team, with a
primary focus on managing the company’s municipal and state licensing program. This role is responsible
for independently identifying and obtaining required licenses, tracking renewal deadlines, and helping
ensure ongoing compliance across multiple jurisdictions. In addition, this position provides hands-on legal
administrative support and ownership of key legal operations functions, including project management,
basic contract support (routing and signatures), subpoena routing, litigation management, compliance
calendaring, and reporting.
The ideal candidate is highly organized, systems-minded, and detail-oriented, with the ability to manage
multiple projects with shifting priorities and collaborate across departments to streamline processes,
improve data quality, and help the team deliver timely, business-focused legal services.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee
and not intended to reflect all duties performed.
Municipal and State Licensing
• Independently research and determine licensing requirements for municipal and state
jurisdictions; prepare, submit, and track license applications through approval.
• Manage the full lifecycle of existing licenses, including maintaining a comprehensive license
database, monitoring renewal deadlines, and ensuring timely renewals to maintain
compliance.
• Support entity and subsidiary records and annual filings.
Litigation Support
• Process incoming subpoenas and legal requests; coordinate with internal stakeholders to
gather responsive documents and ensure timely responses.
• Maintain and update the litigation tracker to ensure accurate status reporting and visibility into
pending matters.
• Assist with matter intake and holds; coordinate discovery support and document collection;
process subpoenas and responses; and maintain organized, auditable files.
Contract & Records Management
• Handle document processing, electronic signatures, and contract tracking; ensure timely
routing, execution, and escalation.
• Format and review letters, contracts and policies.
• Maintain organized business files and records in accordance with company retention
policies; support audits, reporting, and retrieval of executed agreements and documents as
needed.
Administrative Support
• Review and process invoices and expense reports for the Legal, Regulatory, and External
Affairs team.
• Coordinate travel arrangements and itineraries for team members, including booking flights,
accommodations, and ground transportation.
• Manage calendars and coordinate meetings, including scheduling and organizing meeting
logistics.
• Monitor the Legal inbox; triage, route, and respond to incoming inquiries in a timely manner.
• Assist with onboarding new team members.
Other Duties
• Perform other duties as required to support the business and evolving organization.
Required Qualifications:
• High school diploma or GED.
• Bachelor’s degree or equivalent practical experience in legal operations or administrative support
within a corporate or law firm environment.
• Minimum of three (3) years of experience in a law firm or corporate legal department, including
experience supporting legal operations, contracts, regulatory, or corporate matters (or equivalent
experience).
• Strong proficiency in Microsoft Office 365 (i.e., Outlook, PowerPoint, Excel, and Word)
• Experience implementing new technology and process improvements; familiarity with matter
trackers, AI tools, and project management platforms (e.g., Smartsheet) or similar systems
preferred.
• Demonstrated project management skills, including the ability to independently manage multiple
projects with shifting priorities while ensuring precision and excellence.
• Proactive, resourceful self-starter with sound judgment on when to seek guidance; strong followthrough
and ownership mindset.
• Comfortable in a dynamic environment where priorities can change rapidly while delivering results
efficiently.
• Strong interpersonal, written, and verbal communication skills; ability to build trusting partnerships
with non-legal colleagues.
• Proven ability to maintain strict confidentiality and exercise professional judgment when handling
sensitive data.
• Ability to work overtime as needed.
Preferred Qualifications
• Paralegal certificate preferred.
• Prior experience with business licensing is strongly preferred.
Knowledge, Skills, and Abilities:
• Ability to work independently, conduct research to determine requirements without direct
supervision, and apply sound judgment in fast-paced, dynamic environments.
• Demonstrated capability to prioritize, plan, and manage workload across multiple subject areas
and stakeholders.
• Excellent attention to detail, organization, and documentation practices; commitment to data
accuracy and version control.
• Comfort with evolving priorities, process optimization, and continuous improvement; adept at
building and refining practical workflows and templates.
• Strong collaboration skills and service orientation toward business partners and external counsel.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available
for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending,
stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or
move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a
computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office
setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees
may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply
Fiber. In holding outside employment or self-employment, employees should ensure that participation
does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of
race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the
presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may
require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
