Location: London at least 3 days a week on site
We are recruiting for 2 roles. A permanent position and also a 12 month FTC.
The permanent role is about assessing technical understanding and ability to work with complex details in security and technical areas.
The 12 month FTC role is more assessing policy influencing experience
Roles in Regulatory Affairs blend relationship building, analysis, problem solving and delivery. We’re in a unique position, working on strategic opportunities and challenges facing BT Group whilst also getting into the detail of complex operational and policy issues.
The team is about so much more than compliance; it’s an opportunity to shape our products, services and the future regulatory environment, in support of BT’s goals and in-line with regulatory strategy.
We work closely with lawyers, product managers, economists, commercial and service teams, the front line, and colleagues across BT Group, to develop and implement important regulatory plans and policies. It means bridging different, sometimes conflicting, perspectives and coming to balanced judgements.
We advise senior leaders, with our insights and recommendations helping them understand regulatory risks and opportunities – on issues as diverse as consumer fairness, pricing, scam prevention, network security and resilience, legacy migrations, the 999 service, support for vulnerable customers, online safety, and emerging topics in digital markets.
The career backgrounds of colleagues in the team are broad, with many coming from commercial or service roles – bringing hugely valuable business, customer and operational insight – as well as those with strong regulatory and public policy experience in telecoms and beyond.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
