Job Description

Number of Vacancies:

0

Time Type:

Full time

Worker Type:

Regular

Proposed Interview Date:

Thursday, October 29, 2026

Hours of Work:

37

Hiring Manager:

Caroline Lewis

Contact Number:

01482 612552

Job Description Summary:

This is a Full time, Permanent Position.

Proposed interview date: Thursday 29th October

Pay Award Pending

We are looking for a dedicated, professional and customer-focused individual to join Hull Register Office as a Registration Officer.

This is a unique and rewarding role, providing the opportunity to support people during some of the most important moments of their lives. From registering births and deaths to conducting marriage and civil partnership ceremonies, you will play a key role in delivering a high-quality registration service for the residents of Hull.

We're looking for a real people person who is confident communicating with a wide range of customers, can put people at ease in sensitive situations, and is committed to delivering outstanding customer service with empathy, professionalism and integrity.

As a Registration Officer, you will carry out statutory registration duties, conduct interviews with customers, ensure legal requirements are met, maintain accurate records and support the delivery of ceremonies in a dignified and professional manner. The role requires excellent attention to detail, sound judgement and the ability to work confidently within legislative frameworks and procedures.

The successful candidate will have strong communication and interpersonal skills, be highly organised and able to handle sensitive and confidential information with professionalism and discretion. You will enjoy working with people from all backgrounds and be committed to providing an inclusive and welcoming service.

In return, you will become part of a supportive and experienced team, receive specialist training and have the opportunity to develop your knowledge of registration law and practice while making a meaningful difference to the lives of Hull residents.

ROLE AND PURPOSE

To carry out the statutory functions of a Registrar of Births, Deaths and Marriages, providing a professional and customer focused registration service to customers within the Hull Registration District, delivering a full range of registration services that complies with General guidelines and with legislation relating to Register Offices.

To register life events, interviewing parents or relatives after a birth or death and recording accurate details for both paper and computerised records.

To both undertake legal preliminaries and conduct and register civil ceremonies such as marriages and civil partnerships in line with legislation and in a dignified and professional manner.

PRINCIPAL ACCOUNTABILITIES:

NC2356.Registration Officer.docx

Compensation Grades:

GRADES 6.

Pay Ranges:

£29,540.00 - £32,061.00

Job Classifications:

2- Basic with BPSS - (Disclosure and Barring Service (DBS)), 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post), OSP - Other Support Staff (School WorkForce Census)

Benefits of Working of Hull City Council:

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.