Job Description

Lumina Agency INC is dedicated to delivering exceptional service through efficiency, reliability, and a commitment to excellence. We believe that every team member plays a vital role in our success, and we foster a collaborative environment where professionalism, integrity, and continuous growth are valued. If you're looking to join a company that invests in its people and offers opportunities to develop your career, we'd love to hear from you.

Lumina Agency INC is seeking a professional and detail-oriented Registration Desk Staff member to join our team in Lawrence, MA. In this role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized registration process while providing outstanding customer service. The ideal candidate is organized, personable, and thrives in a fast-paced environment.

Responsibilities

• Welcome visitors and provide a professional first impression.
• Assist with registration, check-in, and appointment coordination.
• Maintain accurate records and update information as needed.
• Answer general questions and direct visitors to the appropriate departments.
• Handle incoming phone calls and administrative inquiries.
• Organize and maintain registration documents and office records.
• Support daily front desk and administrative operations.
• Collaborate with team members to ensure efficient workflow.
• Maintain a clean, organized, and professional reception area.
• Follow company policies and confidentiality standards.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Professional appearance and customer-focused attitude.
• Ability to multitask in a fast-paced environment.
• Basic computer and data entry skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Positive attitude with a willingness to learn and grow.

Additional Information

• Competitive salary.
• Career growth opportunities.
• Professional development and skill enhancement.
• Supportive and collaborative work environment.
• Stable full-time employment.
• Paid training.
• Modern and professional workplace.
• Opportunity to build valuable administrative and customer service skills