Job Description

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

Job Summary

The Registration Desk Specialist serves as the primary receptionist for the program, handling incoming calls and providing essential clerical and administrative support. This role ensures smooth front-office operations and supports various program functions.

Essential Duties and Responsibilities

• Answer telephones and triage calls, gathering and logging pertinent information.
• Serve as receptionist for the program, ensuring a welcoming and organized reception area.
• Perform routine clerical tasks including typing, filing, copying, and faxing.
• Maintain confidential and organized office filing systems.
• Register individuals and input data into computer systems.
• Oversee use, maintenance, and repair of office equipment.
• Assist with ordering and stocking office supplies.
• Support billing and audit data collection processes.
• Maintain petty cash in accordance with organizational policies.
• Adhere to The Centers’ compliance standards, including Code of Conduct and Conflict of Interest Policies.

Other Non-Essential Duties and Responsibilities

• Other duties as assigned

Qualifications

Education: High School Diploma or equivalent required; Associate’s Degree preferred.

License or Certification:

Experience: Minimum of one (1) year of clerical or office experience required

Skills

• Proficiency in Microsoft Office Suite
• Strong verbal and written communication skills
• Excellent interpersonal and customer service abilities
• High level of organization and accuracy
• Ability to work cooperatively in a team environment

Working Conditions:

• May work in an office or behavioral health facility.
• May have contact with individuals who are agitated or confused.
• Physical demands include frequent sitting, standing, walking, and use of hands.
• May require lifting up to 20 pounds.
• Requires use of corrected vision, color vision, and auditory senses.

Disclaimer

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.