Job Description

The Registration Coordinator will be expected to perform a variety of general event and registration related functions. This position is part of the Travel Department and is responsible for creating all registrations timely and accurately, supporting any member and/or broker inquiries regarding registration and events, and supporting any on-site CRI activities. An ideal candidate is responsive, thoughtful, self-directed, positive, and seeking a challenging role.

ESSENTIAL EDUCATION AND EXPERIENCE Bachelor’s Degree with at least one (1) year of experience in a related field or equivalent work experience. Cvent experience with a focus in Event Registration, Attendee Hub and OnArrival strongly preferred.

SKILLS/COMPETENCIES REQUIREMENTS:

• Excellent communication skills
• Ability to create and review a variety of event registrations with varying information and details and ensure all information is accurate and complete
• Ability to work with minimal supervision, prioritizing and organizing own workload
• Strong independent problem-solving skills and drive to learn independently
• Willingness to work in a team environment and be a collaborative team player
• Innovative and motivated to suggest and contribute to process efficiencies and improvements
• High degree of proficiency in use of technology
• Well organized, proactive, must be able to prioritize and meet deadlines in a fast-paced environment

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all registration builds in Cvent ensuring that templates are updated with appropriate information, details are updated and accurate, and all reviews are completed in a timely manner
• Review and test registrations created by other parties to ensure that the information required is accurate and complete and that all details have been correctly updated
• Work with various departments to obtain required information for building, sending and updating registrations
• Manage requests for access to registrations
• Address follow-up inquiries
• Manage access to reporting for all applicable and internal and external parties
• Manage and review all Cvent application builds
• Assist with on-site registration for activities held at Captive Resources’ headquarters
• Available to assist and troubleshoot with registration and applications as needed
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
• Assist Meeting Planner with any registration and reporting needs as they arise
• Manage Board Meeting registration submissions
• Manage inventory (i.e. Badges, lanyards, on-arrival printers, etc.)
• General Meeting support as needed