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Registration Clerk ED
ED Registration Clerks responsibilities include registering patients for ancillary departments, admitting inpatients, escorting patients and serving as liaison to physicians, nurses and other department personnel regarding registration/admission while working in a 24/7 high-volume, fluid environment.
Department: Patient Services
Hours: PRN *Not benefit eligible* 8-20 hours per week
Shift: 2nd shift
Required: Hogh School Diploma
Pay: Based on experience: starting at $17.79
Location: Sarah Bush Lincoln Emergency Department
Responsibilities
Answers Emergency Department incoming phone calls., Any other duties or responsibilities as assigned by management., Assembles Emergency Department discharge packets., Assists patients with Limited English Proficiency, with the use of language interpretive program/service., Collects copayment at time of service as applicable., Covers other registration clerk locations as needed., Follows all recommended infection control measures., Monitors waiting room for an appropriate and timely flow of the patients needing to be registered or admitted., Obtains correct patient insurance, demographic information and other relevant patient information deemed necessary to register the patient., Obtains patient signature on all required forms., Performs duties as outlined in Policy & Procedure during certain codes (i.e. Code Alert, Code Plan D, etc.), Physical job location changes at four-hour intervals during shift between working up-front receiving walk-in patients and phone calls; versus working in-back receiving ambulance patients and registering patients in exam rooms using a mobile computer cart and radio headset., Pre-admits patients in advance of patient arrival., Promote awareness and enrollment in Financial Assistance, patient portal, Advantage 50, and all other hospital programs as applicable., Receives patients, including via ambulance, into SBL’s HIM system using all available resources to connect patients to the correct medical record., Registers patients receiving outpatient and inpatient services at the Health Center in a timely manner., Responsible for cleanliness and tidiness of registration waiting area., Responsible for electronic verification of insurance coverage., Show patience and compassion to visitors and patients waiting and/or receiving emergent care. Handles non-clinical patient requests as able., Visually monitors (cooperatively with Welcome Assistants when present) Entrance E canopy/vestibule and insure staff presence in the Emergency Department lobby at all times., Works directly with Patient Services co-workers, Emergency Department staff, and other hospital staff to facilitate a positive health care experience for the patient.
Requirements
High School (Required)
Compensation
Estimated Compensation Range
$17.79 - $27.57
Pay based on experience
Sarah Bush Lincoln is a prominent non-profit healthcare organization located in downstate Illinois. It operates a two-hospital system, consisting of Sarah Bush Lincoln based in Mattoon, IL which has 150 beds, and SBL Fayette County Hospital based in Vandalia, IL, with 25 beds. The healthcare system also operates more than 57 clinics spread across a 10-county area and stand-alone surgery centers in Mattoon and Effingham, regional cancer center and hospice house. Decisions are made locally which gives the Health System the agility to respond quickly to changing markets.
The organization employs nearly 3,500 people, including a medical staff of approximately 250 members. SBL is known for its contemporary facilities and commitment to providing advanced equipment and services for diagnosis and treatment. Sarah Bush Lincoln has an expanding robotics program, which showcases its dedication to adopting innovative technologies.
The staff at Sarah Bush Lincoln is highly engaged as reflected in the most recent Press Ganey Employee Engagement and Safety Survey. The organization is Magnet designated, which recognizes excellence in nursing. SBL supports career growth, which provides employees with various education funding opportunities.
Beyond its medical facilities, Sarah Bush Lincoln plays an integral role in the community. It actively participates in various activities that promote health, wellness, education, economic development, and housing. The involvement demonstrates the organization’s commitment to the overall well-being and development of the communities it serves.
