Job Description

What to Expect

The Tesla Registration Advisor role is a part of the Sales and Delivery team that works with both internal and external stakeholders to manage all aspects of the vehicle registration process.

What You’ll Do

• Manage all aspects of the vehicle registration process including collecting customer documentation and processing new/used vehicle registrations via dealer management systems, number plate management, accurate calculation of local fees and charges and document generation
• Validating and ensuring all customer information is accurate and compliant in accordance with all ID documents prior to registering the vehicle
• Work closely with key internal stakeholders to support customers throughout their Tesla journey
• Regular administrative audits to maintain revenue recognition compliance
• Ensure accurate record keeping and form generation in alignment with local state transport authority guidelines and state government legislations.
• Processing vehicle fines, notice of disposals of trade-ins etc.
• Some customer communications when required
• Support with additional retail related tasks as needed, including but not limited to test drives, events, calls, trade-in intake, vehicle handovers and other retail activities.
• Ability to work evening hours or weekends during peak periods

What You’ll Bring

• Ability to work in high-volume, fast-paced environments
• Excellent organisation and prioritisation skills
• Strong attention to detail
• Stakeholder management skills across cross-functional internal teams and external vendors
• Prior administrative experience is desired
• Right to Work – valid working rights in the country of application

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

• Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
• Parental leave (no minimum employment period)
• Miscarriage leave - 10 days
• Employee Vehicle Loan Program
• Novated Leasing (AU only)
• Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
• Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
• Health insurance discounts (AU only)
• Bike to work – $10 per day if you cycle to work
• Employee Assistance Program - Free and confidential counselling for all staff and their families
• Annual Flu Vaccines
• Birthday Leave, Cultural Significance Leave and Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.