DCH Health System

Registrar (Neurosurgery of West Alabama)

DCH Health System  •  Alabama (Onsite)  •  2 days ago
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Job Description

Responsible for maintaining individual customer relationships with patients of the DCH Workforce Health Clinic by completing administrative duties required for the provision of direct patient medical care in the clinic.

Responsibilities

  • Greet incoming patients. Obtain necessary information, including referrals for new patients, and prepare charts for clinic.
  • May require travel to and/or fill-in duties at additional clinics and/or travel to bank.
  • Maintain appointment sign in sheet and update database with demographic information as needed.
  • Answer phones and assist callers or route to the appropriate office personnel
  • Remind patients of upcoming appointments.
  • Send letters to patients for nonscheduled and missed appointments.
  • Schedule appointments, exams, and test as directed by medical staff, provide information regarding preparation for tests as needed.
  • Retrieve, maintain and organize patient files, laboratory reports, radiology reports, and additional records, letters, and any other sources of patient information/documents, etc.
  • Photocopy records as requested, forward information to other health care providers and insurance companies as requested.
  • Obtain and send all necessary information to billing agency including payments and receipts.
  • Retrieve information from physician’s workstation and boxes on a regular basis.
  • Assist in day to day tasks as needed in the clinic/office to ensure delivery of quality patient care, and a safe and efficient working environment.
  • Maintain patient privacy in all matters including written medical records and computer records.

    • DCH Standards:

    • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
    • Performs compliance requirements as outlined in the Employee Handbook
    • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
    • Requires use of electronic mail, time and attendance software, learning management software and intranet.
    • Must adhere to all DCH Health System policies and procedures.
    • Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
    • Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees
    • Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
    • All other duties as assigned.

    Qualifications

  • High school diploma or GED
  • Knowledge of general medical office procedures with at least 1-2 years medical office receptionist experience.
  • Ability to sort alphabetically and numerically.
  • Ability to operate basic office equipment.
  • Attentions to detail and to work with frequent interruptions.
  • Excellent verbal communication skills to interact with patients and other visitors.
  • Ability to establish effective working relationships with medical staff and co-workers.
  • Ability to maintain patient confidentiality.
  • Must be able to read, write legibly, speak, and comprehend English.
    • DCH Health System

    About DCH Health System

    Based in Tuscaloosa, AL, DCH Health System has been providing quality and compassionate healthcare to the residents of West Alabama. Comprised of DCH Regional Medical Center, Northport Medical Center and Fayette Medical Center, the DCH Health System provides comprehensive services in:

    - Cancer treatment

    - Critical Care

    - Cardiac Services

    - Bloodless medicine

    - Home health care

    - Sleep medicine

    - Occupational medicine

    - Sports medicine

    - Spine/pain care

    - Therapy services

    - Women’s services

    - and much more

    DCH Regional Medical Center has 583 beds and offers a variety of specialty units and advanced services, including cancer, cardiology, robotic and minimally invasive surgery, and the region's most advanced trauma center.

    Northport Medical Center is a 204-bed community hospital that offers a full range of inpatient and outpatient services. The facility also operates the DCH (inpatient) Rehabilitation Pavilion and North Harbor Pavilion for mental health.

    Fayette Medical Center, through a lease agreement with the DCH Health System, is a 61-bed rural hospital that offers the residents of Fayette County inpatient care, along with sophisticated diagnostic equipment, surgical techniques and specialty clinics. A 122-bed nursing home on site is fully accredited and licensed for intermediate and skilled nursing care.

    Our goal is to provide the best health system possible for patients to receive proper care, employees to work efficiently, and physicians to practice medicine for the benefit of everyone.

    Industry
    Healthcare & Social Services
    Company Size
    1,001-5,000 employees
    Headquarters
    Tuscaloosa, AL
    Year Founded
    1923
    Website
    dchsystem.com
    Social Media