Academy of Hope Adult PCS

Registrar and Recruitment Associate

Academy of Hope Adult PCS  •  $51k - $78k/yr  •  Washington, DC (Hybrid)  •  5 months ago
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Job Description

Level Entry Job Location 2315 18TH PLACE, NE - WASHINGTON, DC 20018 Position Type Full Time Education Level High School Salary Range $50,822.80 - $78,297.70 Salary Travel Percentage Negligible Job Shift Day Job Category Education

Academy of Hope Adult Public Charter School (AoH)
Professional · Full-Time · Non-Exempt

Salary Range:
$50,822.80 – $78,297.70 (based on experience and qualifications)
Location: Ward 5 or Ward 8 — assigned based on learner need; campus assignment may rotate during employment

About Academy of Hope

Founded in 1985, Academy of Hope Adult Public Charter School (AoH) provides adult learners in Washington, D.C. with opportunities to build academic skills, earn high school credentials, grow workforce competencies, and progress toward economic mobility. We proudly serve a diverse population of adult learners and are committed to equity, access, and excellence in adult education.

We are seeking an experienced and mission-driven Registrar & Recruitment Specialist to support our admissions efforts, strengthen community recruitment, and guide prospective learners through the full application and enrollment process.

The Registrar & Recruitment Specialist plays a key role in building the adult learner pipeline, providing high-quality support to prospective students, and ensuring accurate and compliant enrollment documentation. The position combines student recruitment, outreach, data management, community engagement, and administrative responsibilities. The role may be assigned to either campus based on organizational need and may rotate between Ward 5 and Ward 8 during employment.

This position requires strong communication skills, cultural humility, excellent organization, and the ability to support adult learners with a wide range of needs and backgrounds.

Essential Duties and Responsibilities

Student Recruitment and Outreach

  • Develop and implement targeted recruitment strategies to engage prospective adult learners across Washington, D.C.

  • Serve as the first point of contact for prospective learners, including answering calls, greeting walk-ins, and responding to inquiries.

  • Plan, coordinate, and execute recruitment events such as Open Houses, Information Sessions, workshops, and community engagement activities.

Territory Representative Support

  • Coordinate and support volunteers and Territory Representatives assigned to designated D.C. wards.

  • Provide training, tools, and ongoing communication to ensure strong representation and outreach performance.

Application and Enrollment Support

  • Guide prospective learners through the application, intake, and documentation process.

  • Assist learners who may have literacy, language, speech, or technology barriers in completing enrollment requirements.

  • Monitor application completion and follow up with prospective learners to support movement through the enrollment funnel.

Data, Tracking, and Compliance

  • Monitor and report on application completion rates, conversion data, and enrollment trends.

  • Input and maintain accurate and timely data in Salesforce and other databases.

  • Conduct enrollment file reviews to ensure compliance with OSSE requirements, internal policies, and term audit expectations.

Community Engagement

  • Build and maintain relationships with community organizations, workforce partners, agencies, and local stakeholders.

  • Represent AoH at community events, resource fairs, and recruitment partnerships.

Administrative and Departmental Support

  • Provide general administrative support to the Admissions team.

  • Assist with verification of enrollment documentation, enrollment tracker updates, and learner communications.

  • Ensure accurate record-keeping for enrollment, verification, and reporting.



Qualifications



Qualifications

  • 1–3 years of experience in admissions, enrollment, advising, sales, customer service, or other transferable experience.
  • Strong communication skills and comfort making high-volume phone calls.
  • Experience working with diverse populations, including multilingual learners, returning citizens, and learners with limited literacy.
  • Proficiency with Microsoft Office and Google Suite; CRM experience (Salesforce) preferred
  • Strong organizational skills with the ability to meet deadlines, prioritize tasks, and manage multiple responsibilities.
  • Ability to work at least two evenings per week; occasional weekend availability is required.
  • Commitment to AoH’s mission and to working in a culturally responsive, learner-centered environment.

Work Schedule and Environment

  • This position requires afternoon and evening hours weekly.
  • Occasional weekends are required for community outreach and recruitment efforts.
  • Work location may rotate between Ward 5 and Ward 8 based on learner needs and operational requirements.
  • AoH operates in a professional, supportive environment and values teamwork, innovation, and independence.

Compensation and Benefits

Academy of Hope Adult Public Charter School (AoH) is a mission-driven organization committed to providing high-quality educational opportunities, workforce pathways, and holistic support to adult learners across the District of Columbia. AoH is equally committed to supporting its staff through a comprehensive and competitive benefits package that promotes health, financial stability, professional growth, and work–life balance.

AoH offers a competitive salary within the range of $50,822.80 – $78,297.70 for this position. Salary placement within this range is determined by a candidate’s relevant experience, demonstrated competencies, and alignment with the required qualifications.

Our employees enjoy medical, dental, and vision insurance, employer-paid life and disability coverage, access to 403(b) retirement matching, and eligibility for Public Service Loan Forgiveness (PSLF). We offer generous paid leave, paid holidays, and a flexible schedule aligned with program needs. AoH invests deeply in employee development through professional development funding, leadership training, internal career pathways, and access to workshops and certifications.

Our work environment prioritizes collaboration, innovation, and equity. AoH maintains a strong commitment to diversity and inclusion, fosters a supportive culture, and provides opportunities to work closely with community partners and local organizations. Depending on the role, hybrid work options may be available with approval of senior leadership. Joining AoH means becoming part of a team dedicated to improving outcomes for adult learners while receiving robust organizational support to grow and thrive professionally.

Academy of Hope Adult PCS

About Academy of Hope Adult PCS

Academy of Hope's mission is to provide high quality education and services that change lives and improve our communities.

Academy of Hope was founded in 1985 by two teachers who believed that education could empower those most marginalized in Washington, D.C. It was clear that people trapped in the cycle of poverty lacked basic reading, writing and math skills, and they needed to acquire jobs that paid living wages.

Today, one in five adults in the district lacks a high school diploma, and one in three adults cannot read a newspaper or a map, much less complete a job application. The need for adult education programs is still great.

Academy of Hope is considered one of the most successful programs of its kind. Students become part of a learning community where everyone is valued, adds value and is both a teacher and a learner. Our curriculum is experiential and focuses on life skills, which means that students can immediately begin applying what they’re learning to their own lives—and reap the benefits.

We provide outstanding training for teachers, tutors and volunteers, which results in better understanding of adult-learner needs and creative approaches to helping them meet educational goals.

We offer a flexible schedule, providing classes in the mornings and evenings, because we know that adult learners juggle many family and work responsibilities.

We allow students to take as much time as they need to learn and integrate instructional material. Because we know that learning happens in the greater context of a person’s life, we provide supportive services to students so that they can focus on learning.

Industry
Government & Public Safety
Company Size
51-200 employees
Headquarters
Washington, District of Columbia
Year Founded
1985
Website
aohdc.org
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