Job Description

Join our team as a Registrar at CASE Management Consulting!

Location: St. Louis, MO

Work Environment: On-site

Clearance Required: Active TS/SCI or active TS with the ability to obtain a CI Polygraph

Compensation: $80,000–$89,000 annually

The Registrar provides leadership and oversight across student enrollment, course and classroom scheduling, student records, and classroom maintenance activities that support the NGC mission. This position plays a key role in ensuring training operations run efficiently and that students, instructors, course managers, leadership, and other stakeholders receive accurate, timely, and responsive support.

Your Impactful Duties

• Provide oversight and operational support for student enrollment, registration, course scheduling, classroom scheduling, and classroom maintenance activities.
• Ensure the accuracy and completeness of student records, registrations, course information, and other registrar-related documentation.
• Coordinate course and classroom schedules and support changes, cancellations, and other scheduling requirements.
• Prepare and maintain course packets and materials for instructors.
• Develop and provide reports, enrollment information, and other data to course managers and NGC leadership.
• Maintain accurate and current course catalogs across multiple networks and systems.
• Provide support for Human Resources Information Systems (HRIS), Learning Management Systems (LMS), and other training-related systems.
• Analyze enrollment, scheduling, and operational metrics to support reporting and continuous improvement.
• Support the development, implementation, and governance of registrar-related policies and procedures.
• Provide operational and administrative support to instructors and course managers.
• Deliver responsive customer service and assist with promoting and communicating training opportunities to the workforce.
• Serve as a primary liaison among students, instructors, course managers, NGC leadership, and external stakeholders.
• Identify and resolve registration, scheduling, records, and other training administration issues in a timely manner.

Requirements

• Active TS/SCI clearance or active TS clearance with the ability to obtain a CI Polygraph.
• At least 3–5 years of experience providing customer and operational support in scheduling, administrative and enrollment processing, HRIS/LMS support, metrics analysis, policy development and governance, instructor support, customer service, and workforce training communications.
• Strong interpersonal and written and verbal communication skills.
• Demonstrated customer-service orientation with the ability to work effectively with students, instructors, leadership, and external stakeholders.
• Strong problem-solving and critical-thinking skills.
• Excellent organization and time-management skills with the ability to manage multiple priorities.
• Ability to maintain accuracy and attention to detail across student records, schedules, reports, and training documentation.
• Ability to obtain and maintain all required Government credentials and meet applicable Government security and suitability requirements.

Desired Qualifications

• Bachelor’s degree in education, business, communications, or a related field from an accredited regional, national, or institutional academic institution.
• Five (5) or more years of experience providing customer and operational support involving areas such as:
  • Scheduling and administrative support
  • Student enrollment and registration processing
  • HRIS and/or LMS support
  • Metrics analysis and reporting
  • Policy development and governance
  • Instructor and training operations support
  • Customer service
  • Marketing or communicating training opportunities to a workforce
• Experience maintaining student records, registrations, course catalogs, instructor materials, or training reports is highly desired.
• Experience supporting training or learning operations within a Government, corporate, educational, or similarly complex environment is preferred.

Compensation

The anticipated annual salary range for this position is $80,000–$89,000 Final compensation will be determined based on experience, qualifications, education, clearance level, job-related knowledge and skills, customer requirements, and other applicable business factors.

Why Join CASE?

At CASE Management Consulting, we recognize that our people are essential to our success. Eligible employees have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage with day-one eligibility
• CASE contribution toward employee and eligible dependent healthcare premiums
• 160 hours of paid time off annually
• 11 paid Federal holidays
• Traditional and Roth 401(k) options with company match up to 4% and immediate vesting of matching contributions
• Health Savings Account (HSA) options
• Short-term disability coverage
• Voluntary life, AD&D, and critical illness coverage
• Employer-sponsored 529 college savings plan

CASE Management Consulting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.