Job Description

We are seeking a confident and compassionate Front of House Veterinary Nurse to join our friendly and dedicated team.

This role is primarily client-facing, with a strong focus on nurse-led consultations. You will be responsible for conducting consultations, admitting and discharging patients. As a key member of the front-of-house team, you will play an essential role in delivering an excellent client experience while ensuring the smooth day-to-day running of the practice.

From time to time, you will also support the clinical team within the hospital, assisting veterinary surgeons with procedures as required and helping to maintain high standards of patient care.

The ideal candidate will be organised, approachable, and committed to providing outstanding care to our clients, patients, and colleagues. You will take pride in upholding the highest standards of clinical, regulatory, and operational compliance at all times.

Your career means more than a rota and a job title, that’s why we offer:

Health and wellbeing

• Health Cash Plan from day one
• 24/7 counselling and wellbeing support
• Life Assurance 3 x salary

Annual leave

• 5 weeks’ annual leave plus Bank Holidays, rising with length of service
• Extra ‘Day for You’, a paid day off just for you

Learning and development

• £750 CPD allowance plus 2 days’ paid leave per year
• Access to Clinical Communities, internal CPD and our 24-hour hospitals
• Funded certificates and internal career pathways

Additional support

• RCVS and VDS fees paid
• Cycle to Work
• Season Ticket loans
• Discounts on Medivet products and services

About you

You’re a RCVS registered Veterinary Nurse with a passion for delivering exceptional patient and client care. You’re a team player who wants to make a real difference in a practice that values and supports you.

What you’ll be doing

Typically, in this role, you’ll:

• Deliver exceptional care to patients, carrying out nurse led appointments and schedule 3 activities, supporting consults, surgeries and procedures, complying with all regulatory, practice and operational standards
• Deliver patient monitoring and care, and manage admissions and discharges
• Deliver exceptional care to your clients
• Work collaboratively within a supportive team