Job Description

Employment Status: Permanent full-time (4 positions)

Position Status: This is a Bargaining Unit position. All terms and conditions of the collective bargaining agreement apply.

This Posting is for a New Vacancy.

Hours of Work Schedule: 35 hours per week, evenings and weekends may be required.

Salary Range: Annualized salary range of $48,461- $58.806 commensurate on skills and experience and plus Group Benefits & HOOPP

Hiring Manager: Director, Hart Hub

Primary Location: Community-based and across various Agency locations within Durham Region

Organization Overview

Durham Community Health Centre is a recognized leader in redefining the experience of community-based health and wellness services. We provide access to high quality holistic and inclusive care that is responsive to the needs of the community and empowers individuals to enhance their own well-being.

Our name embodies what we do every day – we care. Caring for the health and wellness of our communities' residents is the cause that unites us. It shapes our thinking and guides our actions.

Durham Community Health Centre is a registered charitable organization providing a variety of free, community programs and services including: health promotion and wellness programs; primary care, counselling and mental health; diabetes education; Hepatitis C screening, treatment support, education and outreach; geriatric assessment & intervention; young parent support, youth programs, Indigenous programs; community development programs; and fundraising events which include developing charitable partnerships/sponsorships to fund programs.

In line with the CHC Model of Health and Wellbeing, our expert team works with our clients to provide holistic care, support, and wraparound services that empower clients to improve their health and wellness. We strive to be accessible to those in the community who face access barriers like culture, gender, geographic isolation, homelessness, language, physical disabilities, poverty, and race.

We are Durham Community Health Centre! Care. Compassion. Community

Working as a part of the interprofessional care team, the Registered Practical Nurse (HART Hub) will deliver comprehensive care to DCHC clients, utilizing an understanding of the social determinants of health. The RPN will prioritize the health needs of DCHC’s priority populations, with a primary focus on delivering client-centered care and addiction-focused health services to individuals experiencing homelessness and/or substance use challenges in the community. The RPN will engage both internally and externally to assess population health needs and enhance well-being through targeted assessment, treatment, and prevention strategies aimed at reducing health inequities.

Key Responsibilities

• Provide client-centered primary care in a non-judgmental manner, involving clients as partners in their care, recognizing the social determinants of health and associated health risks, and taking the stance of a health advocate.
• Actively participate, seek, and provide consultation within an inter-professional model of care.
• Perform clinical assessments and health information gathering for clients with complex needs.
• Provide nursing services that address the biopsychosocial needs of clients, including those with multiple comorbid health conditions, mental health diagnoses, and/or concurrent disorders involving substance use/abuse.
• Prioritize client-centered care for DCHC’s priority populations, including the homeless population and individuals recovering from addiction.
• Perform intake assessment activities for new clients and provide direct access to primary care.
• Contribute to providing more accessible, targeted services to DCHC clients through direct service, referrals, and navigation.
• Complete timely and accurate medical records of client encounters, documentation, and thirdparty correspondence using DCHC’s Electronic Medical Record (EMR) system.
• Support client safety through evidence-based practices and adherence to policies and standards, including communication and teamwork, infection prevention and control, safe medication practices, safe use of equipment and facilities, and risk reporting.
• Contribute to activities related to the development, implementation, and evaluation of medical directives, policies and procedures, best practices, and protocols.
• Adhere to and promote evidence-based practices and standards of best practice in keeping with DCHC clinic operational guidelines.
• Actively participate in case conferences when required.
• Participate in chart audits, development, and implementation of Quality Improvement Plans (QIP), and accreditation activities with the Canadian Centre for Accreditation (CCA).
• Demonstrate active participation in the CNO Quality Assurance (QA) Program to ensure the maintenance of continuing competence to practice and with DCHC’s performance management requirements.
• Participate in agency training activities and meetings as requested. • Provide clinical supervision and training for nursing students when applicable.
• Ensure client care and caseload are managed to achieve the goals of DCHC’s Multi-Sector Service Accountability Agreement (MSAA).

Key Qualifications

• Practical Nursing Diploma
• Current registration with the College of Nurses of Ontario (CNO).
• Membership in the Registered Practical Nurses Association of Ontario is an asset.
• Experience providing care to individuals facing homelessness, substance use, or complex health and social challenges.
• Phlebotomy certification is an asset.
• Minimum of two years of experience working as a primary care RPN with clients with complex needs preferred.
• Experience in a Community Health Centre (CHC) setting or other community health practice, preferred.
• Experience working with communities and individuals facing barriers to accessing healthcare services preferred.
• Excellent problem-solving, organizational, and interpersonal skills, with the ability to work effectively and respectfully in a collaborative, inter-professional team environment.
• Ability to communicate with clients in an easily understandable manner, practicing active listening to understand client needs and coaching clients as collaborative partners in their healthcare.
• Excellent written communication skills, including report writing for a clinical setting.
• Basic CPR certification required. • Experience using Electronic Medical Records (EMRs) and the Ontario Telemedicine Network (OTN).
• Proficiency with Microsoft Office applications (e.g., Word) is an asset.
• Competency in facilitating client group activities.
• Valid current vulnerable sector police check required upon hire.
• Valid Ontario Driver's License and access to a vehicle.
• Flexibility to work or drive to meetings at any of DCHC’s clinical locations in our service area, including mobile clinic sites, as required.
• Ability to work a flexible schedule with at least one evening per week.

Key Attributed Include

Demonstrated Minimum Attributes core to the Agency: Service-oriented, Initiative, Results-oriented, Flexible/Adaptable, Collaborative, Effective Communication Skills, Team Player, Ability to manage risk within one’s responsibility & accountability, Ability to take Accountability.

In addition, the following are the role-specific attributes: Conceptual thinker; Efficient, Alliance builder, Creative & Innovative Thinker, Analytical/Systematic, Empathic

Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

Application Process:

• While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration.
• All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly.
• All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening)
• Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036, or by email to recruiting@durhamchc.ca.