Job Description

Schedule: Varies

JOB PURPOSE: We are seeking a dedicated and patient-focused Registered Nurse (RN) to join our healthcare team. The RN plays a key role in delivering high-quality care, ensuring efficient patient flow, and supporting both clinical and operational needs in a fast-paced outpatient setting.

The primary goal of the Elk Ridge Community Health Registered Nurse is to support Elk Ridge’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.

The following functions and responsibilities will contribute to Elk Ridge Community Health to achieve its KEY RESULTS:

1. World Class Experience for staff and patients
2. Healthier patients and employees
3. Positive Financial Result

Job Functions:

• Triages patients by phone or in person, assessing symptoms and following established clinical protocols.
• Supports patient intake and flow, including rooming, collecting vital signs, and documenting in the EMR.
• Administer medications and vaccines as ordered and monitor patient responses.
• Prepares and collect lab specimens for in-house or external testing.
• Processes prescription refill requests according to protocol.
• Provides health education and guidance to patients and families based on individual care plans.
• Facilitates communication between patients and care teams using phone, portal, and EMR systems.
• Supervises and provide clinical guidance to support staff as needed.
• Assists in maintaining inventory, clinic supplies, and medication stock.
• Ensure compliance with safety, infection control, hazardous waste handling, and regulatory standards.
• Collaborates with leadership to stay current on best practices and maintain readiness for Inspections.

Joint Commission Responsibilities:

• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.

Other Duties and Responsibilities:

• In support of the Mission and Vision of Elk Ridge Community Health, will at all times represent themselves as a professional role model of Elk Ridge Community Health serving as a positive informational source for members of the community.
• Supports Elk Ridge Community Health by participating in community events which promote good health, and which contribute to a broader awareness and understanding of Elk Ridge Community Health and the many services provided to the community.
• Participates in all appropriate health care activities related to Elk Ridge Community Health on a local, state, and national level to maintain and enhance Elk Ridge’s image with health agencies, professional associations, and the general public.
• Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.
• In accordance with policies and procedures ensures that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner.
• Employees must maintain their skills proficiency with Elk Ridge Community Health operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades.
• Performs other duties as assigned.

Qualifications

Minimum Qualifications Details

Associate’s degree Nursing from an accredited college or university

3 years experience with hands-on patient care nursing, either in a hospital or clinic setting.

License Current Registered Nurse license in good standing from the Arizona Board of Nursing.

BLS Current certification in Basic Life Support (BLS) for health care providers

Fingerprint Clearance Card

Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Preferred Qualifications Experience Details

ACLS With in person component (if working in Urgent Care)-Upon Hire

Bilingual (English/Spanish) with the ability to speak, read and write in both languages.

Transportation:

• Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.

Core Competencies:

• Compassionate Communication
• Cultural Competence
• Honor Patient Privacy
• Service Recovery

Supervisory Duties:

• None

Skills and Abilities:

• Effective customer-facing and presentation skills.
• Interact diplomatically and positively with patients and the public in a continuous public contact setting.
• Ability to respond effectively in writing and verbally to internal and external customers.
• Write grammatically correct routing business correspondence such as brief transmittal memoranda
• Proficient with MS Office, including Word, Excel, Power Point, Outlook, and the internet.
• Ability to apply concepts such as fractions. Percentages, ratios, and proportions to practical situations.
• Ability to multi-task and maintain a professional composure in stressful situations.
• Excellent organizational and time-management skills.
• Ability to interact with persons of various social, cultural, economic and educational backgrounds for the purpose of providing exceptional guidance and customer service.

Workforce Environment/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demand N/A Rarely Occasionally Frequently Constantly

Seeing X

Sitting X

Standing X

Talking X

Walking X

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions N/A Rarely Occasionally Frequently Constantly

Vision Strain X

Weather X

Temperature X

Muscular Strain X

Additional Information

This job description has been reviewed to ensure that the minimum functions and basic duties have been included to successfully perform the duties, tasks, assignments, and responsibilities of this position. Additional functions, duties, tasks, or requirements may be assigned by leaders as deemed appropriate to meet organizational operations. The job functions and responsibilities align with Elk Ridge Community Health’s Cultural Beliefs:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Elk Ridge Community Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

Elk Ridge Community Health is a Non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards.