Job Description

The Transfer Coordinator - RN is responsible for coordinating patient transfers and admissions into and out of CHS facilities. This role performs initial admission screening using approved clinical criteria, ensuring each transfer aligns with policy and clinical standards. The Transfer Coordinator works closely with bed and capacity coordinators, hospital departments, and external healthcare providers to facilitate efficient patient flow and address barriers to patient throughput.

Essential Functions

• Coordinates all aspects of patient transfers, admissions, or consultations from referring facilities, ensuring appropriate level of care and transport.
• Conducts admission screening using approved criteria to verify appropriateness of care level and bed assignments.
• Collaborates with bed and capacity coordinators to prioritize transfers, bed assignments, and ensure patient information accuracy.
• Acts as a liaison between physicians, healthcare providers, patients, and families to streamline the admission/transfer process.
• Maintains and updates the Electronic Health Record (EHR) with accurate patient transfer information and outcomes.
• Identifies barriers to patient throughput, tracks trends, and recommends actions to improve efficiency and patient flow.
• Utilizes medical necessity criteria to evaluate admissions, ensuring bed types and patient statuses are appropriate.
• Builds and maintains collaborative relationships with hospital staff, nursing units, and external healthcare providers to support quality patient care.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Nursing required
• Bachelor's Degree in Nursing preferred
• 1-3 years of clinical nursing experience in an acute care setting required
• Prior experience in transfer coordination or patient flow in ED or Critical Care preferred

Knowledge, Skills and Abilities

• Strong clinical assessment and decision-making skills for managing patient transfers.
• Knowledge of healthcare regulations, including EMTALA and medical necessity guidelines.
• Excellent communication skills and ability to work effectively with multidisciplinary teams.
• Strong organizational skills with the ability to prioritize multiple tasks in a dynamic environment.
• Proficient in using electronic health record systems and standard office software.
• Ability to provide superior customer service and facilitate positive patient experiences.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the state of Tennessee required