Job Description

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®.

The Process Improvement Analyst will collaborate with Accreditation Service staff and other clinical operations staff throughout the hospital to abstract and analyze data, trends, and staff operations, to ensure compliance with regulatory and accreditation standards.

Full Time M-F
8-5

University Health System
Lubbock, Texas

Reports to:

Job Specific Responsibilities
Daily assignments may include but are not limited to:
• Assist with development and implementation of regulatory education for UMC staff
• Abstract data for analysis, observe and report on trends, create corrective action plans to help the hospital achieve strategic plans and goals
• Works collaboratively with assigned departments on specific metrics
• Performs other related duties as assigned.

Education and Experience
• Bachelor’s degree in healthcare or related field
• +2 years previous quality improvement, analytics, and/or informatics experience, preferably in a hospital setting
Required Licensures/Certifications/Registrations

• Performance Improvement Certification required or able to obtain within 12 months of hire into the role
• RN or LVN licensure from the State of Texas Board of Nursing or recognized compact state license, preferred

Skills and Abilities
• Demonstrated critical thinking and problem-solving skills.
• Exercise independent judgement and able to make independent decisions
• Excellent communication skills, both written and verbally
• Proficient user of Microsoft Office Suite products, including spreadsheet applications

Interaction with Other Departments and Other Relationships
This position requires interaction with Director level staff, physicians, and other nursing and medical staff throughout the hospital

Physical Capabilities
Light lifting, frequent walking and sitting, hearing and clear speech patterns are necessary, as frequent communication is involved. Visual acuity is necessary for prolonged computer activity is necessary

Environmental Working Conditions
Exposure to blood borne pathogens, infectious organisms, agents and toxic chemicals is high.

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.​*