Job Description

Registered Nurse (RN) – Enhanced Care Management (ECM) California

Remote (Full Time)
Compensation: $80,000/ year

About Us

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.

Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.

Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care.

The Registered Nurse (RN) – Enhanced Care Management (ECM) will join Zócalo Health during a period of rapid growth and increasing operational complexity. This role exists to help scale and execute a community-oriented primary care model that delivers measurable outcomes for high-need members and health plan partners.

As part of a fast-growing team, you will be responsible for providing clinical oversight, supporting care coordination, and ensuring documentation and workflows meet health plan requirements. You will partner closely with Community Health Workers (CHWs), Behavioral Health Care Managers (BHCMs), and providers to support high-risk members and ensure coordinated, high-quality care delivery.

This position reports to Clinical Operations Leadership

The Registered Nurse (RN) – Enhanced Care Management (ECM) will contribute in the following ways:

• Provide clinical oversight and guidance to CHWs and BHCMs, including escalation support for complex and high-risk patients
• Lead clinical case reviews, identifying gaps in care and ensuring care plans are clinically appropriate and aligned with health plan requirements
• Support care coordination across medical, behavioral health, and social needs, including collaboration with external providers and hospitals
• Conduct and document medication reconciliation, particularly following transitions of care
• Support transitions of care (TOC), including post-discharge follow-up and readmission risk mitigation
• Ensure documentation is accurate, structured, and compliant with health plan standards and audit expectations
• Partner with care teams to address social determinants of health, including LTSS coordination and social risk integration into care plans
• Identifies gaps in care, supports care team decision-making, and drives continuous improvement in care delivery and patient outcomes

Qualifications

• Active Registered Nurse (RN) license in California
• 3+ years of clinical nursing experience
• Experience in care management, population health, or community-based care
• Bilingual (Spanish)
• Experience working with Medicaid or underserved populations

Preferred Qualifications

• Experience with Medi-Cal managed care plans
• Familiarity with CalAIM Enhanced Care Management (ECM) programs
• Experience addressing social determinants of health and community-based care models

What you can expect from Zócalo Health

• Competitive salary
• Equity compensation package
• Comprehensive benefits including medical, dental, and vision 401k
• Generous PTO policy (up to 15 days per year for FT employees)
• Flexible PTO policy - take the time you need to recharge
• $1,000 home office stipend
• We provide the equipment needed for this role.
• Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. Remote work can be done from anywhere in the U.S.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.