Job Description

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Registered Nurse, you will be responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice. Communicates and coordinates effectively with all entities involved in the care of the patient to promote safe, high quality care. Making decisions reflecting critical thinking and evidence based nursing practice.

Position Details:

• Department: Internal Medicine
• Location: 1177 Providence Hwy #1, Norwood, MA
• Schedule : Per diem

Primary Responsibilities:

• Build therapeutic and supportive relationships with patients and families, providing education and managing care transitions
• Assess patient symptoms and concerns received through telephone calls, patient portal messages, secure chat, and referrals
• Prioritize patient needs based on clinical urgency and established protocols
• Escalate complex or urgent clinical issues to GI physicians or Advanced Practice Clinicians (APCs)
• Review and respond to patient inquiries regarding GI conditions, medications, test results, and treatment plans
• Provide clinical guidance within nursing scope of practice
• Contribute to quality improvement initiatives, mentor nursing staff, and uphold high standards of patient service and safety
• Manage electronic medical record (EMR) in-basket workflows
• Review and address patient portal messages, refill requests, test results, and provider communications
• Identify messages requiring provider review and route appropriately
• Maintain timely response standards in accordance with departmental expectations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of a State-approved school of nursing
• Current, unrestricted, license to practice professional nursing in the Commonwealth of Massachusetts
• Up to date with current standard of nursing care in Specialty
• 5+ years of experience in Clinical Pharmacy setting
• Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

Preferred Qualifications:

• Bachelor of Science in Nursing (BSN)
• American Heart Association Basic Life Support (BLS)
• Advanced Cardiac Life Support (ACLS)
• 2+ years of RN experience
• Demonstrated solid critical thinking, problem solving, interpersonal and patient interviewing skills
• Proven ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care
• Proven ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands
• Demonstrated excellence in practice, documentation, and cost-effective care utilization. Maintains high patient satisfaction

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.