Job Description

Employment Type:

Full time

Shift:

Day Shift

REQUIREMENTS:

• BSN and a minimum of 1 year of experience in behavioral health care OR RN and 2 years of behavioral health care experience required.

• PA Registered Nurse License

• Act 33/34/73 Clearances

• Pre-employment drug testing

The Nurse Care Manager provides medication services, triage, and case management to patients at the health center and medical respite program. This role includes supportive therapy, therapeutic interventions, nursing assessments, and other essential nursing services. As an active member of the treatment team, the Nurse Care Manager ensures individualized, patient-centered care and maintains clinical records in eClinicalWorks.

Essential Duties & Responsibilities:

• Build trusting relationships with patients through high-touch engagement.

• Perform medical triage in collaboration with healthcare staff.

• Accept and process referrals for the medical respite program.

• Educate patients and hospital staff about the Medical Respite program and participation expectations.

• Conduct medication reconciliation and provide medication education in partnership with providers and pharmacy staff.

• Develop and facilitate chronic disease management and healthy lifestyle programs using evidence-based practices.

• Coordinate internal and external care, including specialty care, tobacco cessation, housing, transportation, and health benefits.

• Identify and address barriers to improved health outcomes for medically complex patients.

• Implement systematic strategies for assessments, enrollment, care planning, documentation, and value measurement for patient care.

• Participate in a multidisciplinary team to integrate primary and behavioral healthcare services.

• Offer ongoing consultation with treatment teams, hospitals, specialty providers, pharmacies, insurance companies, patients, and families.

• Provide crisis intervention as needed.

• Administer medication injections as required.

• Assist patients with daily living skills and activities.

• Support patients in preparing for medical appointments.

• Encourage and facilitate patient engagement in their community.

• Enhance programming by networking and collaborating with internal and external partners.

SCHEDULE: (non-exempt/salaried position)

• Monday through Friday 8a.m.-4p.m. OR 9 a.m. – 5 p.m.

GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)

• 403B with employer match

• Paid Time Off (PTO)

• Medical, Dental, Vision

• Life Insurance

• Paid Holiday Days

Plus more…

ABOUT PITTSBURGH MERCY: We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

• Mental illness and substance abuse

• Physical health needs

• Intellectual disabilities

• Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.