Job Description

The Medallion Program is Mayo Clinic’s concierge medicine model within an internal medicine practice that serves adult patients (age 18 and older). It provides highly personalized, relationship-based primary care designed for patients who value enhanced access, longer appointment times, and proactive, coordinated care. Patients are supported by a dedicated care team, with features such as same day or next day appointments, direct communication with clinicians, and a focus on prevention, chronic condition management, and overall wellness.

Graduate of a baccalaureate nursing program, as recognized by the Accreditation Commission for Education in Nursing (ACEN), Commission on Collegiate Nursing Education (CCNE), National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). If graduated from a nursing program that was not accredited by ACEN, CCNE, or NLN CNEA, at least one year of RN experience in an applicable care setting is required.

All entry-level associate degree registered nurses with a RN start date of April 1, 2020 and after must provide documented evidence of program completion of the baccalaureate degree in nursing from an accredited nursing program within five years from the last day of the month of the RN start date.

All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of the baccalaureate degree in nursing from an accredited nursing program as stipulated by the degree requirement program in place at time of hire.

High-touch, customer service–oriented preferred.

• Care for Medallion patients.
• Ambulatory experience preferred; family medicine/primary care experience preferred.
• Two years of nursing experience within the last five years required.
• Partners closely with physicians and the interdisciplinary team to manage both acute and chronic needs.
• Serves as a key point of contact for patients and ensure continuity of care.
• Excellent communication skills (verbal and written) required.
• Experience working in a team environment required.
• Computer skills required, prior experience with electronic medical record systems preferred.
• Ability to triage, coordinate care, and provide comprehensive RN care in a clinic setting with a high-touch approach.
• Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call.
• Ability to adapt to unpredictable situations within the work setting.
• Demonstrated leadership, effective communicator, and excellent critical thinking skills.
• Current RN license by applicable state requirements.
• BLS accepted from either American Heart Association or American Red Cross and must be active for at least 90 days from start.
• Arizona - Maintains Basic Life Support (BLS) competency.
• Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area.
• Additional state licensure(s) and/or specialty certification/training as required by the work area.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.