Healthcare Outcomes Performance Co. (HOPCo)

Registered Nurse First Assistant (RNFA) / Clinic Supervisor

Healthcare Outcomes Performance Co. (HOPCo)  •  Naples, FL (Onsite)  •  8 days ago
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Job Description

Essential Duties and Responsibilities

Clinical / RNFA Responsibilities

  • Locate and document medical and nursing patient care information in the electronic or paper medical record.
  • Utilize appropriate interview techniques to obtain patient history within established timeframes and provide appropriate interventions.
  • Identify standards of care common to the patient population, including age-specific considerations and barriers to learning.
  • Deliver patient care and treatment using problem solving and critical thinking skills.
  • Demonstrate knowledge of medication dosages for the patient population served and administer medications safely.
  • Evaluate outcomes of care to determine if patient needs were met.
  • Complete chart forms fully, accurately, and legibly with no blanks left incomplete.
  • Provide feedback regarding problems and complaints, offer constructive suggestions, and utilize the chain of command for conflict resolution.
  • Complete care assignments in a timely and efficient manner.
  • Communicate patient care needs and pending tasks to the oncoming shift as appropriate.
  • Follow organizational standards related to timekeeping and attendance systems.
  • Maintain current clinical knowledge, policies, procedures, and competencies through continuing education and in-service attendance.
  • Anticipate the needs of the surgeon and surgical team during procedures.
  • Serve as a preceptor for new employees, coworkers, and students; validate clinical and technical competencies and evaluate performance.
  • Maintain communication with patient families/significant others throughout the continuum of care.
  • Participate in on-call rotation as required.

Supervisory / Clinic Operations Responsibilities

  • Provide direct supervision and daily oversight of Medical Assistants and clinic support staff at the Estero and Naples locations.
  • Coordinate staffing assignments and workflow to ensure efficient clinic operations and appropriate patient coverage.
  • Monitor employee performance, attendance, productivity, and adherence to organizational policies and standards.
  • Assist with interviewing, onboarding, training, coaching, and performance evaluations of clinic staff.
  • Address employee concerns and escalate disciplinary or performance issues to leadership and Human Resources as appropriate.
  • Promote a positive, professional, and team-oriented work environment.
  • Ensure compliance with OSHA, HIPAA, infection control, safety regulations, and clinical protocols.
  • Collaborate with physicians and leadership to improve patient flow, operational efficiency, and patient satisfaction.
  • Monitor clinical supply inventory and assist with ordering and maintaining adequate stock levels.
  • Support implementation of organizational initiatives, policies, and process improvements.
  • Assist with scheduling coordination, coverage planning, and management of clinic operational needs.
  • Ensure quality patient care standards are consistently maintained across both clinic locations.
  • Serve as a liaison between physicians, staff, patients, and administration to facilitate communication and problem resolution.

Education, Experience, and Qualifications

  • Graduate of an accredited program of professional nursing.
  • Licensed as a Registered Nurse (RN) or Advanced Practice Registered Nurse (APRN) in the State of Florida.
  • Successful completion of a Registered Nurse First Assistant (RNFA) course approved by a Florida Board of Nursing provider.
  • Minimum of two (2) years of perioperative nursing experience, including demonstrated proficiency as both a scrub and circulating nurse.
  • Prior supervisory or leadership experience in a clinical or ambulatory setting preferred.
  • Basic Life Support (BLS) certification required through the American Heart Association or American Red Cross.
  • Strong knowledge of perioperative nursing practice and the nursing process.
  • Ability to lead teams, manage workflow, and effectively resolve conflicts.
  • Intermediate computer proficiency including Microsoft Word, Excel, Outlook, Windows, and electronic medical records (EMR) systems.
  • Excellent interpersonal, organizational, and communication skills.
Healthcare Outcomes Performance Co. (HOPCo)

About Healthcare Outcomes Performance Co. (HOPCo)

Healthcare Outcomes Performance Company (HOPCo) is the leading provider of musculoskeletal value-based health outcomes management, service line management and practice management. This includes comprehensive management and optimization of specialties such as orthopedics, spine, hand, pain management, rehabilitation and neurology.

HOPCO’s integrated care and analytics platform has proven to increase the quality of patient care and program revenue while reliably reducing the total cost of care across the care continuum for practices, health systems and payors alike.

HOPCo’s affiliated payors, practices and health systems successfully participate in highly efficient value-based contracting (bundled payments, capitated population health programs, and other risk-based arrangements) utilizing HOPCo’s proprietary platforms, IT solutions, integrated analytics, and standardized care pathways. This helps our partners obtain real time, actionable insights into their systems, allowing them to comprehensively manage the entire business while improving outcomes for their treasured patients.

As a result, HOPCo has become the only organization with proven and sustainable success in population health management of musculoskeletal specialty care.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Phoenix, AZ
Year Founded
2000
Website
hopco.com
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