Job Description

The Registered Nurse (RN) provides direct patient care and supports physicians and clinical staff to ensure safe, high-quality care. The RN assesses patient needs, educates patients and families, and maintains accurate clinical documentation while following all regulatory and safety standards.

Supervisory Responsibilities N/A

Reports to: Back Office Team Leads, Practice Administrator and Physicians

FLSA Status Nonexempt

Requirements

Essential Functions:

• Monitors and responds to triage calls in person and/or on the nurse phone line.
• Talks directly to patients on the telephone and then directs them to emergency rooms (ERs), urgent care centers or treating physicians as needed.
• Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history.
• Provides appropriate home health advice to patients who do not need to go directly to the ER based on guidelines created by physicians and the company.
• Ensures accurate notes of all consultations and treatments are recorded in the patients’ records via Electronic Health Record (EMR) system.
• Arranges appointments for patients who do not need to go to ER but need to see a physician. Consults with physician as needed.
• Acts, when designated, in “Ask a Nurse” capacity, handling routine information requests from patients, e.g. “I just received a vaccine, am I still able to come in for my mammogram?"
• Assists physicians with office visits not limited to fetal non-stress tests, wound checks, voiding trials and UTI visits.
• Reviews and responds as appropriate to provider portal messages.
• Serve as a clinical resource and professional role model for other nursing staff.
• Prioritizes work tasks and services and completes tasks in a timely manner.
• Assists in medical chart reviews and compiling data for audits and reports.
• Remains current with healthcare trends and policy updates set forth by government health agencies to provide up-to-date best practices with patients.
• Maintains accurate, clear and concise progress notes/phone notes within EMR system.
• Communicates appropriately and tactfully with staff, consultants, patients, family members, and community.
• Reduce conflict and increase patient satisfaction whenever possible through timely response to calls.
• Participates in staff, planning, in-service, and other meetings as needed.
• Performs other duties as assigned.

Education and Experience:

• Completion of RN or LPN certificate or degree from an accredited institution.
• Experience working in an OB/GYN office environment by doing telephone triage.
• Current RN or LPN licensure, with no sanctions, restrictions, or provisions, in the state of Georgia.
• EMR experience required, knowledge of Epic EMR is preferred

Required Knowledge and Skills:

• Graduate of an accredited school of nursing (BSN).
• Licensed as a Registered Professional Nurse (RN) in the State of Georgia in good standing without limitations of licensure.
• Minimum of two years (2) full-time experience as a RN Certified in American Heart Association’s Basic Cardiac Life Support (BLS).
• 2-3 years of OB/GYN medical practice or labor & delivery experience and knowledge.
• Strong clinical assessment skills
• Previous telephone triage experience using electronic triage software and computerized medical protocols is considered an asset.
• Exceptional computer skills within a Windows environment and keyboarding ability
• Demonstrated EMR knowledge - experience with Epic EMR preferred.
• Skilled in organization, customer service, and attention to detail.
• Possess exceptional communication and relational skills.
• Bilingual English/Spanish or another language will be considered an asset.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and bending.
• Must be able to lift 15-25 pounds at times.?
• Must have full range of body motion.

This job description is subject to change at any time. Management may assign or reassign duties and responsibilities to this job at any time

Equal Opportunity Employer: Atlanta Women’s Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.

Atlanta Women’s Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States and conducts pre-employment drug screening and background checks in accordance with federal and state laws and regulations.

COVID-19 vaccine required.