Job Description

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

As a Registered Nurse, you will assists practitioners with patient care, physical examinations, ancillary tests, and performs a variety of administrative duties.

Responsibilities

• Escorts patients to exam room, prepares patients for examination and treatment and assists the practitioner, as requested
• Draws blood and prepares appropriate paperwork for laboratory pick-up
• Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory
• Maintains exam rooms, lab area and treatment rooms clean and stocked, maintaining inventory of supplies and re-orders as needed
• Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information
• Performs front office clerical duties such as answering telephones, check-in, check-out and record processing
• Dispenses medications as directed by practitioner and in accordance with state regulations
• Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures
• Performs ancillary testing and tasks as ordered by the Center Medical Director ( PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures
• Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values
• Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs
• Ensures accuracy when completing and executing tasks such as; drug screens, DOTs, bandaging, dressings and performing quality assurance checks
• Ensures accurate, concise, timely and complete documentation of results and paperwork
• Provides an excellent, compassionate and warm patient experience regardless of patient volume
• Ability to manage time, prioritize and multi-task in a busy environment
• Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate
• Ability to consistently deliver quality care in a busy clinical environment
• Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience
• Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care
• Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values
• Listens to and understands internal and external client needs in order to act and address
• Committed to personal excellence and understands how daily work contributes to center operation as a whole
• Holds self and others accountable. Is willing and able to assist others in order to achieve results

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Bachelor’s Degree in Nursing from an accredited college or university or Graduate of an accredited Registered nursing program
• Current registration/license in the state where employed
• Successful completion of UDS, BAT, PFT, FIT, certification

Job-Related Experience

• Customarily at least one year of demonstrated experience in occupational health nursing or related field

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated knowledge of occupational medicine requirements (state specific)
• Demonstrated working knowledge of clinical operations
• Demonstrated ability to train medical assistants under the direction of the Center Medical Director
• Demonstrated excellent communication skills
• Demonstrated willingness to participate in Continuing Medical Education