Job Description

Registered Manager

Location: Base location is 30 Windsor Road, Ansdell, Lytham Saint Annes, Lancashire, FY8 1AH, with a requirement to be flexible in regard to travel when needed.
Working Hours: 37 hours per week, Monday-Friday 9am-5pm, with a requirement to be flexible when needed.
Contract Type: Permanent
Salary: £35,520 - £51,060 per annum

Please note that interviews will be held as and when, therefore the close date is subject to change.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Information on Windsor Road can be found here.

About the role:

As a Registered Manager you will have the responsibility for the operational management of Windsor Road in Lancashire.

Key duties will include the following:

• To be accountable for delivery within the policies, procedures and quality standards of Waythrough
• To ensure that the service complies with: Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 Part 3 and Care Quality Commission (Registration) Regulations 2009 (Part 4)
• To prepare the service for inspection visits to achieve a “Good” rating
• To support the Locality Manager prepare and deliver business plans and budgets
• To be responsible for all risk management within a given location from a business perspective
• To monitor compliance with MI & reporting systems and interpret management information to drive performance, investigating and dealing with all exceptions and ensuring quality assurance
• To review the services delivered and implement changes to improve service delivery
• To manage all contracts directly with the commissioner ensuring effective relationship management and reporting at all times
• To encourage customer, stakeholder and commissioner feedback, seeking innovative solutions to local needs
• To directly line manage team leaders and/or clinical staff and Recovery Workers within the location to ensure the highest levels of performance and standards of work are achieved
• Ensure that staff practice in a safe, competent, and person-centered manner and follow all Waythrough guidelines and procedures
• To communicate the targets for the location effectively and ensure that there is capability within staff to deliver
• To ensure all human resources issues are managed within Waythrough agreed policies and procedures including recruitment and selection, discipline, grievance, supervision and appraisal
• To provide continuous feedback on performance of services and staff and ensure development is appropriately managed
• To ensure that location training and development meets service needs
• Ensure that the physical environment of the service is maintained to the highest possible standard

About you:

• Relevant leadership and management qualification (equivalent to NVQ Level 4 or above) - Desirable
• Relevant health or social care qualification (such as RMN/DipSW, degree or NVQ Level 4/5) - Desirable
• To be approved by CQC as a Registered manager
• Ability to collaborate and work professionally with service users, families, and involved professionals/agencies to provide a service which maximises outcomes for those accessing the service
• Knowledge and skills to ensure the safe management
• An up-to-date understanding of the recovery model and the ability to work with people in a recovery-focused manner
• Some experience of developing Business Plans and Managing budgets
• Substantial experience of contract management, with either service providers or commissioners
• Experience of interpreting management information appropriately to improve the performance of a service
• Experience/ good understanding of Care Quality Commission (CQC) regulations
• Driving licence and access to a vehicle is essential.

To view the full job and person specification, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-06-03