Job Description

Award-winning Top 20 Homecare Provider, GoodOaks Homecare, is looking for a Deputy Manager to lead and grow our service in Horsham- Crawley

We are passionate about enabling people to stay in the homes they love with quality, personalised, life-enhancing visiting care and live-in care. This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care.

What will you do?

• Working closely with the Franchise Owner to coordinate the development of high-quality visiting care and live-in care services in the local area

• Undertaking client consultations, care assessments, care planning and onboarding new clients

• Managing any feedback and complaints ensure that we are focused on improving our service

• Participating actively in growing the business by actively seeking out business opportunities

• Actively developing relationships with stakeholders and building on existing networks

• Supporting the effective recruitment, induction and development of all team members

• Actively participate on the rota when needed in order to grow the branch effectively.

• Participate in the on-call rota when needed.

• Assist in the safe running of the branch including maintaining CQC compliance

• Knowledge of the Access system for Care planning and Rostering advantageous

Who are you?

• An effective leader with experience in managing in health and social care

• Excellent knowledge of compliance and legislative requirements of the care regulations

• Able to promote the highest standards of care across the team and with a focus on person-centred care

• A positive, resilient and proactive approach and a drive to develop themselves and the team

• Passion for consistent, excellent customer service and delivery of high-quality care

• Strong interpersonal and communication skills and an ability to motivate and inspire a team

• You thrive under pressure and can be flexibility to meet the demands of the business

• A valid UK driving licence and use of a car

• You’re willing to undertake a DBS check to work with vulnerable adults

This is a unique opportunity to work closely with a supportive and engaged director to shape and develop a service to be proud of.

What do we offer?

• Training and support from a proactive and supportive franchise support office

• Employment perks and benefits including volunteer days

• Paid DBS check

• Being part of the UK’s only carbon neutral care franchise focused on quality of care

• Supportive, positive, and proactive culture across our franchise network

If you’d like to work for a company that values and develops your career while doing a rewarding, life-affirming job, click the apply button below!