Job Description

Registered Care Manager - Homecare

Right at Home Chichester & Bognor

Salary: £35,000 – £40,000 per annum
Plus: Quarterly Performance Bonuses

Are you an experienced Registered Care Manager in Home Care, ready to take that next significant step in your career?

Are you looking to join a fun, supportive, family-oriented culture where people truly matter and love working for Right at Home Chichester & Bognor Regis.

Would you like to be a part of a service that embraces technology, which is a pivotal part of the day to day running of our service?

This is a fantastic opportunity to be part of something special at Right at Home Chichester & Bognor.

Based in our welcoming office just on the outskirts of Chichester, we are seeking an ambitious, driven and compassionate Registered Care Manager to lead, develop and continue to grow our business.

Why Join Right at Home Chichester & Bognor?

We are proud of our reputation and achievements:

• Good CQC rating

• 5‑Star Employer, voted by WorkBuzz (2021, 2022 & 2023)

• Best Customer Service Award – Sussex Business Awards

• Top 20 Home Care Provider

• Rated 9.8/10 from 66 client reviews on homecare.co.uk

• A green paperless office where technology is at the forefront of our service

• Established in November 2020

What We Offer

• Competitive salary with quarterly performance bonuses

• Comprehensive Employee Wellbeing Support Programme, including mental health and wellbeing resources

• Paid Registered Managers’ Annual Conference

• 23 days annual leave + Bank Holidays

• Salary Sacrifice Electric Car Scheme

• Ongoing training, development and support

• Regular Registered Manager Forums to attend for support

• A genuinely supportive team and an excellent workplace culture we're proud of.

The Role

As Registered Care Manager, you will play an instrumental role in driving the business forward. You will be a vital pillar in the smooth day‑to‑day running of the service, ensuring exceptional standards of care, compliance and team leadership.

Key Responsibilities

• Provide strong leadership, management and support to the care and office teams

• Take full ownership of CQC compliance, quality assurance and continuous improvement

• Ensure the highest standards of Health & Safety for staff and clients

• Maintain consistent application of policies, procedures and best practices

• Continually review and improve processes to enhance service delivery

• Ensure comprehensive staff training and development is implemented

• Oversee scheduling and allocation of care packages

Lead on quality assurance activities including:

• Observations

• Service reviews

• Internal audits

• Annual surveys

• Complete and continuously improve assessments, risk assessments and support plans

• Participate in the on‑call rota outside of office hours

• Support the Director with ad‑hoc duties as required, including occasional hands‑on care if necessary

About You

To be successful in this role, you will have:

• NVQ Level 5 Diploma in Health & Social Care (or working towards)

• In‑depth knowledge of CQC expectations for “Good” and “Outstanding” ratings

• Proven management experience within domiciliary/home care

• A passion for delivering outstanding, person‑centred home care

• The ability to inspire, develop and retain team members

Our Ideal Candidate

We are looking for a Registered Care Manager who consistently exceeds expectations, places quality and compassion at the forefront of everything they do, and builds strong teams that continuously strive for excellence. They enjoy the role of a Registered Care Manager and has a strong focus on compliance and building strong relationships with their team.

We would love to hear from you so please get in touch.