Regional Workforce Coordinator, Northeast Region
26000651
The Department of Youth Services (DYS), under Massachusetts General Laws, Chapters 18A, 119, and 120, is the juvenile justice agency of the Commonwealth of Massachusetts. The Department’s mission is to protect the public and prevent crime by promoting positive change in the lives of youth committed to DYS care and custody, and by partnering with communities, families, government, and provider agencies toward this end. The Department accomplishes its mission through interventions that build knowledge, develop skills, and promote positive change in the behavior of the youth in DYS care and custody. The goal of DYS is to focus on youths’ gradual reintegration back to the community as productive citizens. DYS works in partnership with provider agencies, law enforcement and school officials, families, communities and others to ensure that the services provided are effective and that they create pathways to success for the young men and women in DYS care and custody. By working in close collaboration with these entities, DYS can continue to help make communities better and safer places. For additional information about the Department of Youth Services and its programs, please watch: https://drive.google.com/file/d/1gyP0kCJ181nBakh9Cc0pNNEyPw7kAoI6/view The Department of Youth Services has undertaken several program and management restructuring initiatives with the overarching goal of increasing the level of efficiency and effectiveness of Department programs and services. These actions were initiated in order to continue the provision of care and custody of youth under increasingly difficult budgetary constraints and the growth in the population of juveniles committed to DYS. We are seeking a dynamic individual for the role of a Program Coordinator II - Regional Workforce Coordinator to support the Northeast Region, including support to residential and community programs in a variety of areas including HR activities, tracking of overtime, event planning and coordination, and regional trainings.
The Program Coordinator II - Regional Workforce Coordinator is responsible for, but are not limited to the following:Assist with and coordinate HR activities for the Northeast Region to ensure that individual programs are consistent with their delivery of HR services for current and prospective employees.Collaborate with the Northeast office by participating in staffing calls, coordinating interviews, and supporting candidates through the hiring process; monitoring and tracking vacancies.Assist with staff onboarding process including new hire orientation on an ad hoc basis.Draft HR-related documents for Northeast region programs including: Personnel Intake Transaction (PIT) forms for routine, non-complex transactions; Personnel Exit Transaction (PET) forms for resignation/termination/retirements. Ensure that all fields are correct and all data is accurate before submitting to DYS HR unit.Regional point of contact to assist with completion and submission of benefits and leave forms.Complete and submit network access forms, including SCR-1 forms for email and JJEMS access.Assist the Regional Training Coordinator with organizing regional trainings.Draft and submit SSTA Reports-To Changes to DYS HR Unit.Draft requisitions via MassCareers and submit to DYS HR for review and posting.Attend recruitment fairs and speaking engagements to attract new employees.Participate in regional and departmental meetings and committees, including Workforce Development and quarterly Regional Administrative Coordinator meetings.Track employee status to determine staffing needs.Work with unit Directors to update and circulate office policies; advise regional staff regarding HR related policies and procedures.Coordinate HR status updates and maintain HR-related files; provide guidance to regional staff to assist with managing vacancies and overtime.Assist with various special projects and coordinating events as needed.Direct, assign, and supervise the work of administrative support staff; provide on-the-job orientation and training to employees of a lower grade on matters such as office protocol, phone etiquette, computer systems and HR policies, internal and external communications; Delegate responsibilities such as phone coverage for Regional Office, greeting and escorting guests and other duties as assigned, etc.Review and approve time in SSTA for subordinate staff; complete EPRS and work with HR to administer a process for progressive discipline if necessary.Perform related duties as required. QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills, abilities)Possess excellent organizational skills and superior attention to detail.Demonstrate self-motivation, resourcefulness, and energy.Must be a team player and have outstanding data entry, and proofreading skills.Excellent communication and interpersonal skills.Ability to prioritize and handle multiple projects is essential.Must be proficient in Microsoft Office and be a quick study on new computer programs.Candidate must be flexible. Transportation Requirement: Candidate must have reliable transportation. Schedule: First (1st) Shift 8:45AM - 5:00PM About the Department of Youth Services:As the Juvenile Justice agency for the Commonwealth of Massachusetts, the Department of Youth Services promotes positive change in the youth in our care and custody. Our mission is to make communities safer by improving the life outcomes for youth in our care. We achieve our mission through investing in highly qualified staff and a service continuum that engages youth, families, and communities in strategies that support positive youth development. For more information, please go to: https://www.mass.gov/orgs/department-of-youth-services. Pre-Hire Process: Candidates must successfully complete pre-employment screening, which includes:Drug/Steroid ScreeningPsychological ScreeningMedical ExaminationPhysical Abilities Test (PAT)If you would like more information, please log on to theDYS website: http://www.mass.gov/dys to access detailed information on the Pre-Employment process. Pre-Offer Process:A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori. Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. ADA Reasonable Accommodation: If you require reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.
First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full-time, or equivalent part-time, professional, administrative, or managerial experience in business administration, business management, or public administration, the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management, or public administration may be substituted for a maximum of two years of the required experience.* II. A Graduate degree with a major in business administration, business management, or public administration may be substituted for the required experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Program Coordinator II
: United States-Massachusetts-Middleton - 33 Gregory Street
: Administrative Services
: Department of Youth Services
: Full-time
: Day
: Sep 18, 2026, 3:44:44 PM
: 1
: 73,615.88 - 106,401.62 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Natasha Lugo (Natasha.Lugo@mass.gov) - 8572830119Diversity Officer / ADA Coordinator Phone Number
Bargaining Unit: 06-NAGE - Professional Admin.
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