Job Description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Leadership & Direction: 

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture. 
• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed. 
• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development. 
• Recognize and reward desired behaviors, fostering personal and professional growth across the team. 
• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes. 

Operational Excellence: 

• Execute company initiatives, ensuring alignment with overall corporate strategy. 
• Analyze regional performance using established KPIs, identifying areas for growth and improvement. 
• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs. 
• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs. 

Client & Market Relations: 

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share. 
• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery. 
• Spearhead strategic relationships, enhancing the company’s visibility and market position. 

Team & Regional Management: 

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business. 
• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence. 
• Other duties as assigned to support business needs and growth. 

Leadership & Direction: 

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture. 
• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed. 
• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development. 
• Recognize and reward desired behaviors, fostering personal and professional growth across the team. 
• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes. 

Operational Excellence: 

• Execute company initiatives, ensuring alignment with overall corporate strategy. 
• Analyze regional performance using established KPIs, identifying areas for growth and improvement. 
• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs. 
• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs. 

Client & Market Relations: 

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share. 
• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery. 
• Spearhead strategic relationships, enhancing the company’s visibility and market position. 

Team & Regional Management: 

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business. 
• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence. 
• Other duties as assigned to support business needs and growth. 

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.