Job Description

Acadian Ambulance Service, one of the nation's most respected medical transportation agencies, is currently searching for a Regional Vice President to lead our Louisiana East ground ambulance operations. The Regional Vice President is responsible for growing revenue and EBITDA through leading effective demand and supply strategies that ensure quality patient care, operational efficiency, proper staffing levels, motivation and development of employees, and healthy relationships with customers and clients.

DUTIES AND RESPONSIBILITIES:

Grows revenue and EBITDA for the Louisiana East region by leading effective demand and supply strategies.

• Provides strategic vision and oversight for assigned region
• Actively engages in the strategic planning, SWOT, and leadership processes for the Ambulance Division
• Facilitates the strategic planning process for the region
• Prioritizes objectives and implements strategies to achieve regional and company targets
• Collaborates with business development to identify, research, propose, and implement organic and acquired growth opportunities
• Effectively communicates growth initiatives to regional leadership and field employees
• Drives collaboration across the organization to identify needs and develop scalable solutions
  

Implements the operational infrastructure of systems, processes, and personnel to meet the goals and objectives of the region.

• Monitors and measures the efficiency and effectiveness of processes and procedures that support the operational parameters of the ambulance division, including but not limited to staffing, unit hour utilization, safety scores, tickets/sentbacks, and other performance metrics
• Reviews payroll and budget data to evaluate and maximize revenue/EBITDA while controlling expenses
• Monitors and ensures proper resolution of inquiries and complaints
  

Leads, motivates, and influences employees to maximize the team’s efforts toward the achievement of region and division goals.

• Builds/develops a well-balanced, high-performing leadership team
• Ensures district leadership is developing junior leadership to reinforce bench strength
• Regularly spends time in the field with frontline employees
• Ensures timely and meaningful internal communications
• Promotes quarterly welfare checks of staff
• Ensures the district's mentorship program meets the needs of new employees
• Promotes team welfare, including but not limited to morale building and team building initiatives, family events, employee physical and mental wellness, etc.
• Ensures a safe and productive work environment
• Completes performance evaluation(s) on direct reports
• Collaborates with Ambulance President, Legal, and Human Resources on disciplinary/termination issues

Strategically manages external stakeholder partnerships.

• Establishes and grows healthcare partnerships with area hospitals, health systems, nursing homes, and customers
• Establishes, maintains, and develops political/governmental engagements to secure market share and support growth initiatives
• Ensures a safe and productive work environment
• Actively represents Acadian Ambulance in the community (i.e., attendance at public meetings, community events, and other marketing/public relations opportunities)
• Completes other projects as assigned

QUALIFICATIONS:

• Minimum of 5 years in a leadership role with increasing responsibility and proven success
• Strong business and financial acumen
• Understanding of the ambulance industry, including operational knowledge, compliance, and regulatory requirements preferred
• High school diploma or equivalent
• Undergraduate degree preferred; a combination of education and substantially equivalent experience may be substituted for the requirements stated herein
• EMT or Paramedic certification preferred

ABOUT ACADIAN AMBULANCE:

Acadian Ambulance, established in 1971, has earned a reputation as one of the nation's most respected and largest privately held medical transportation companies. The employee-owners of Acadian Ambulance provide compassionate and highly skilled medical care to more than 24 million residents in 70 parishes and counties in Louisiana, Mississippi, Tennessee, and Texas. Our fleet of 500 ambulances transports almost 600,000 patients annually and travels 38 million miles each year.

Acadian is one of a very select few agencies in the U.S. to achieve accreditation with both the Commission on the Accreditation of Ambulance Services (CAAS) for our ground operations and the Commission on Accreditation of Medical Transport Systems (CAMTS) for our air operations. Both accreditations signify the gold standard in prehospital medical care and transportation.