With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The Regional Underwriting Manager is responsible for providing strategic and technical underwriting direction and leadership across multiple underwriting teams within a designated region. This role ensures leadership of regional case and portfolio management, the consistent application of robust audit and compliance practices, and champions the professional development of underwriters under their remit. By directing audit action plans, maintaining regulatory compliance, supporting the advancement of complex cases, and resolving regional issues, the Regional Manager protects both the integrity and quality of underwriting processes.
Furthermore, the Regional Underwriting Manager plays a critical role in supporting strategic initiatives by championing process enhancements, building strong relationships with brokers and stakeholders across the region, and contributing to project planning and budget control. Through a blend of leadership, analytical acumen, and a commitment to continuous improvement, this role ensures that all regional underwriting teams not only uphold regulatory and internal standards but also meet business objectives and drive the organisation’s growth within their region.
Key Tasks and Responsibilities
Audit and Compliance Oversight: Responsible for conducting and coordinating branch and personal audits, ensuring completion of audit actions, reviewing failures, and maintaining compliance with regulatory and internal standards.
Case and Portfolio Management: Manages allocation, review, and progression of underwriting cases including renewals, new business, large and complex cases, LTA, CAT accumulations, and claims. Oversees case selection, tracking, and resolution of contentious issues.
Leadership and Collaboration: Leads and participates in team meetings, huddles, and conferrals. Mentors underwriters, manages authorities, supports recruitment, and fosters team communication and development.
Reporting and Performance Monitoring: Produces and analyses regular reports on rates, DA results, claims, loss ratios, and lead indicators. Prepares presentations and updates for management and team, ensuring data-driven decision making.
Process Improvement and Strategic Initiatives: Drives process enhancements through project involvement, planning, budgeting, and broker engagement. Supports continuous improvement by addressing survey outcomes, participating in projects, and assisting with strategic planning.
Role Requirements & Skills
Proven experience in audit and compliance oversight, including conducting, coordinating, and completing audits, and ensuring regulatory and internal standards are met.
Strong knowledge of underwriting processes, with demonstrated ability to manage case and portfolio allocation, including complex and large cases, renewals, claims, and accumulation tracking.
Analytical skills for producing, reviewing, and interpreting reports on performance metrics such as rates, claims, loss ratios, and lead indicators.
Leadership and team management abilities, with experience leading meetings, mentoring staff, managing authorities, supporting recruitment, and fostering effective team communication.
Process improvement mindset, with a track record of driving operational enhancements, participating in strategic projects, and implementing feedback from surveys.
Excellent collaboration and interpersonal skills, enabling effective teamwork, broker engagement, and stakeholder management.
Strong organisational and prioritisation skills, with the ability to manage multiple cases, projects, and priorities simultaneously.
Competence in preparing management presentations and data-driven updates to support decision making and strategic planning.
Attention to detail and ability to handle contentious or complex cases to ensure timely and effective resolution.
Experience in budgeting, planning, and continuous improvement initiatives is highly desirable.
Minimum A level standard preferred
Chartered Insurance Institute (CII) qualifications or University Degree (or similar) desirable but not essential for the role
Minimum 10 years relevant technical underwriting experience within insurance
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14101 Arch Europe Insurance Services Ltd
Arch is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, with corporate headquarters in Bermuda.
Our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Since our formation in 2001, Arch has grown organically, by building capacity in diverse lines of insurance, and through targeted acquisitions of businesses that enhance our offerings and fit our culture.
We see our employees as our greatest asset and we’re deeply committed to doing what’s right for our people and the communities where we live and work. That’s why we offer what matters to our expanding, diversifying team — from a collaborative and creative environment, to professional growth opportunities and forums to advocate for one another and spark change.
As a corporation, we support initiatives to improve housing, education and equity around the world. At the same time, we encourage our employees to give to the causes that matter to them by providing Volunteer Time Off and Matching Gifts programs.
Whether you’re looking for an insurance solution, a place to grow your career or simply to better understand what we offer our shareholders, we’re glad you’re here.
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