Job Description

VCA is seeking an experienced and passionate Regional Technician Director (RTD) to lead the development, engagement, and advancement of veterinary technicians and assistants across hospitals in the Heartland group, including Indiana, Illinois, Wisconsin, Minnesota, Iowa, and Omaha, Nebraska This role is central to advancing quality medicine, patient and team safety, and technician utilization while aligning with VCA’s mission, medical initiatives, and standards.

The Regional Technician Director will serve as a strategic and hands-on leader, empowering technician and assistant teams through mentorship, collaboration, and validated resources. A key focus of this role is creating a strong culture of learning and professional growth while supporting hospitals in delivering exceptional patient care. Working within an organization that values local input and decision-making, the RTD partners closely with Field Leaders to foster an excellent service culture and working environment. This role collaborates daily with Regional Medical Directors, Regional Operations Directors, Recruiters, Marketing Managers, and national support teams to ensure consistent medical excellence across the region.

Candidates must be willing to travel up to 65% to the hospitals they support.

Responsibilities

• Elevate medical quality, patient safety, and team safety across all supported hospitals

• Develop, mentor, and engage veterinary technician and assistant teams through ongoing education and leadership development

• Establish and implement a roadmap for technician and assistant career advancement, retention, and attraction of new talent

• Help doctors better utilize and leverage technician teams to improve workflow and patient outcomes

• Develop training tools and deliver ongoing education aligned with VCA medical initiatives

• Build and maintain relationships with external veterinary technician schools, professional organizations, and industry partners

• Support and mentor Technical Supervisors to meet performance goals and foster a positive hospital culture

• Partner with Field Leadership and national resources to drive consistency, collaboration, and best practices across the region

• Travel regularly to support hospitals; overnight travel is required
  
  

Education and Qualifications

• Credentialed Veterinary Technician (RVT/CVT/LVT) with a minimum of five (5) years of experience

• Active licensure in states within assigned region

• Strong interpersonal, communication, and relationship-building skills

• Demonstrated success building and leading high-performing teams

• Ability to manage multiple priorities in a fast-paced, evolving environment

• Proven ability to partner effectively with Medical Directors and veterinarians

• Previous experience in a supervisory or leadership role with direct reports across multiple geographies

• Graduate of an AVMA-accredited Veterinary Technology/Technician program

• Experience with public speaking, facilitation, and presentations

Additional Information

Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $85,000-$95,000. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.