Etex

Regional Support Engineer

Etex  •  Gresik, ID (Onsite)  •  15 days ago
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Job Description

We are looking for an IT / OT Regional Support Engineer (Mid–Senior Level) to support and maintain IT and OT infrastructure across the Asia Pacific region

This role is based in Indonesia and will support multiple APAC sites, primarily through remote support, with limited on-site activities when required.

This position is open to mid-level engineers with strong hands-on experience as well as senior engineers, who are ready to take broader responsibility in a regional environment, working closely with global and regional IT teams.

What you'll do

  1. Provide IT and OT infrastructure support for APAC sites, mainly remote.
  2. Handle escalated and complex technical issues related to infrastructure.
  3. Support and participate in regional IT/OT infrastructure projects
  4. Ensure consistency, stability, and performance of network, server, and endpoint environments.
  5. Collaborate with Global Service Desk, vendors, and Regional IT teams.
  6. Maintain technical documentation and support knowledge sharing initiatives.

What you'll bring

  • Minimum 5 years of experience in IT infrastructure or related roles.
  • Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent practical experience
  • Strong hands-on experience with networking, servers, endpoints, and Microsoft 365
  • Experience handling complex issues or escalation (L2+/L3 exposure).
  • Ability to work independently and manage multiple priorities.
  • Good English communication skills (written and spoken).
  • Based in Indonesia Gresik preferred Karawang location considered.

Why join us?

  • Opportunity to work in a regional APAC role with mostly remote support.
  • Exposure to combining IT and OT environments
  • Collaboration with regional and global IT teams
  • Competitive compensation and benefits.
  • Stable role with long-term development opportunities.
Etex

About Etex

At Etex, we might be leaders in modern, sustainable construction, but our people are our priority. We care about our teammates, and they feel it.

As a global building material manufacturer and pioneer in lightweight construction we want to inspire people around the world to build living spaces that are ever more safe, sustainable, smart, and beautiful. Founded in 1905 in Belgium, we are a family-owned company with more than 13,500 employees across 160 sites and 45 countries.

We are inspired by a core set of values. A passion for excellence drives us, delivering the very best quality to our partners and customers. We connect and care about those around us, nurturing teamwork, new ways of working, and placing the highest importance on safety. We combine these and pioneer to lead in our ever-changing sector, harnessing the power of sustainable construction.

With our commercial brands (Cedral, Durlock, EQUITONE, Eternit / Euronit, Gyplac, Kalsi, Pladur, Promat, Siniat, Superboard and URSA) we make a positive human impact; motivated by changing people’s lives, improving the future of our planet and over-delivering for our customers.

Etex is a place for people who want to learn, grow and lead and together build inspiring ways of living. For more information, please visit our website: www.etexgroup.com

Industry
Construction & Skilled Trades
Company Size
5,001-10,000 employees
Headquarters
Zaventem, BE
Year Founded
Unknown
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