Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience in a management consulting, sales operations, business strategy or program management role.
• Ability to communicate in English fluently to support client relationship management in this region.

Preferred qualifications:

• 2 years of experience creating complex data sets, data modeling, and reporting.
• 2 years of experience in advertising, consultative sales, business development, or a digital media environment.
• Ability to take initiative, address challenges, make continuous process improvements, and drive matters to completion.
• Strong problem-solving skills and analytical abilities.

About the job

The Revenue Strategy and Operations (RSO) organization in Google Customer Solutions (GCS) provides business critical insights using analytics, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

The EMEA RSO team partners with the EMEA GCS Business leaders on future strategy, project managing the business process and the improvement of core business systems and infrastructure. We also work closely with the Global Sales Analytics and Solutions (SAS) team, Marketing and the other cross-functional GCS Leaders to define the path to sustainable GCS growth.

As a Regional Program Manager, you will work in collaboration with the Global Programs team and the Regional executive sponsor to shape, launch and land program changes in EMEA GCS. You will coordinate smooth quarterly operations, working with central teams to ensure managers are trained appropriately on the required steps and timelines. You will manage the engagement with sales representatives and managers, gathering sales insights into what is working in the Program in EMEA and what improvements are needed. You will use those sales insights and data to develop a forward looking strategy to drive program performance in the region.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Drive EMEA wide strategic initiatives to support executive leadership, managers and sellers to grow Google's revenue in the SMB advertising industry.
• Be a trusted advisor to the VP of GCS EMEA and Leadership team, including cross-functional engagement with key large customers and product, partnership, marketing teams, etc.
• Build a strong network with sales team members, across all levels, to capture seller and customer feedback to develop a high functioning sales organization.