Job Description

Regional Service Manager (Multi-Site: Alexandria, VA | Washington, DC | Maryland)

Location Options: Alexandria, VA | Washington, DC | Maryland (DMV Region)

Join BGIS – Where Your Career Thrives

We’re seeking a results-driven Regional Service Manager to lead service operations across the DC, Maryland, and Virginia (DMV) region. This role can be based in Alexandria, VA, Washington, DC, or Maryland.

If you’re a motivated leader with strong HVAC service expertise and a passion for operational excellence, this is your opportunity to make a meaningful impact in a high-visibility multi-site environment.

At BGIS, we’re more than a company we’re a global community focused on innovation, service excellence, and career growth. We manage 320+ million square feet across 30,000+ locations worldwide with 6,500+ professionals supporting clients across North America, Europe, the Middle East, Australia, and Asia.

Why BGIS?

• Career Growth: Clear advancement paths and ongoing development.
• People-First Culture: You’re a valued contributor, not just an employee.
• Flexible Rewards: Competitive compensation and benefits tailored to you.

Compensation & Benefits

• Salary Range: $105,000 – $120,000 annually
• Bonus: 5% Annual Incentive (OAIA)
• 401(k): 5% company match
• Paid Time Off: 88 hours to start, up to 168 hours with tenure.
• Holidays: 7 paid annually

Travel Benefits

• $55/day per diem
• Lodging covered for approved travel.

Additional Perks

• Company-issued phone and tablet
• Annual boot allowance
• Medical, life, and disability coverage
• Corporate discounts (ADP platform)
• Ongoing technical and leadership training
• Advancement and relocation opportunities

About the Role

The Regional Service Manager will lead a team of commercial HVAC service technicians across the DMV region, ensuring high-quality service delivery, operational efficiency, and strong client satisfaction.

You’ll play a key role in driving performance, developing talent, and scaling operations while maintaining BGIS’s commitment to safety, compliance, and service excellence.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and develop a team of service technicians.
• Drive engagement, retention, and performance outcomes
• Manage hiring, performance reviews, and compensation recommendations.
• Provide coaching and technical guidance.
• Ensure compliance with safety and regulatory standards.

Regional Operations Management

• Oversee dispatch and daily service operations.
• Manage preventative maintenance programs and service schedules.
• Review service work and invoices for quality and accuracy
• Monitor budgets and optimize resources.
• Improve processes and implement best practices.
• Analyze workload and implement efficiency strategies.
• Partner cross-functionally to ensure seamless service delivery.
• Resolve operational issues quickly to exceed client expectations.
• Manage inventory to support field operations.

Required Qualifications

• Associate degree or equivalent experience
• 5+ years of leadership experience in commercial HVAC or field service
• Proven success leading technician teams in a regional environment
• Strong HVAC systems knowledge
• Excellent leadership, communication, and problem-solving skills
• Ability to build partnerships with clients and internal stakeholders.
• Proficiency in Microsoft Office and service systems
• Strong organizational and time management skills

Preferred

• HVAC certification or specialized technical training

Work Environment & Travel

• Travel Requirement: Up to 25% across DC, Maryland, and Virginia
• Valid driver’s license required.
• Ability to travel between job sites, client locations, and team meetings.
• Reasonable accommodations available as applicable

Apply Today

Join BGIS and take the lead in a dynamic, multi-site environment where your leadership directly impacts operational success and client satisfaction.

Apply now to become our Regional Service Manager serving the DC, Maryland, and Virginia region.

For more information or to apply, visit our careers page or contact our HR team. Let’s build something extraordinary together!

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Visit us online at https://www.bgis.com/us/careers.htm for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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