Apartment Regional Service Director
$80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement.
Benefits available on the 1st of the month, following only 30 days of employment:
Added benefits:
Type: Full Time: 8AM-4:30PM, Monday-Friday.
Location: Tri-State Area (PA/DE/MD) – Travel between West Chester, Phoenixville, Glenmoore, Kennett Square, Boothwyn, Wilmington, and Bel Air.
Minimum Experience: 8 years in Property Management at a Service Manager level or beyond.
Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus.
Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies.
What you’ll do:
Lead and mentor Service Managers and maintenance teams.
Oversee maintenance operations, inspections, and compliance.
Support preventive maintenance and quality assurance programs.
Respond to emergencies and ensure readiness for regulatory reviews.
Drive operational efficiency and partner with vendors.
Why Berger?
At Berger, we’re dedicated to serving our residents, supporting our teams, and delivering great results. You’ll join a people-first culture with competitive pay, benefits, and opportunities for growth.
#INDSJ
At Berger Communities, we are dedicated to serving our customers, caring for one another, and delivering great results.
Our 30 Fundamentals:
1. Care like we're family.
2. Do the right thing.
3. Deliver results.
4. Deliver legendary service.
5. Think team first.
6. Be positive.
7. See problems as opportunities.
8. Show meaningful appreciation.
9. Find a way.
10. Get clear on expectations upfront.
11. Be responsive.
12. Stay one step ahead.
13. Share information.
14. Have a bias for action.
15. Honor commitments.
16. Keep making it better.
17. Be a lifelong learner.
18. Make quality personal.
19. Embrace change.
20. Listen generously.
21. Speak straight.
22. Embrace diverse perspectives.
23. Assume positive intent.
24. Practice blameless problem solving.
25. Be vigilant about safety.
26. Debate, then align.
27. Create a tone of friendliness and warmth.
28. Act like it's yours.
29. Make a difference.
30. Keep things fun.
Berger Communities is a full-service company that handles all facets of multi-family property management. Berger's goal-oriented management philosophy is dedicated to exceeding resident expectations and fostering a strong sense of community at every property we manage.
Berger Communities owns and manages a variety of multi-family real estate in the Pennsylvania, Delaware and Maryland areas. We take pride in fulfilling the promises of our core values and managing each of our apartment rental communities with personalized care and attention. This approach has resulted in our communities consistently outperforming the market standards and averages year after year.
