Regional Security Specialist
The Regional Senior Security Manager (RAM) assumes a multifaceted role responsible for the seamless management of guard service operations and security-related functions based in Austin, TX. The RAM will support client operations in Austin, TX. This entails fostering client satisfaction, resolving conflicts, and overseeing various operational aspects, including scheduling, staffing, billing, training, and compliance.
Why Securitas?
Joining Securitas means being part of a global leader committed to excellence and innovation. We offer a unique environment that nurtures individual growth and rewards performance. You will be part of a team that values integrity, vigilance, and helpfulness, making a real difference in the communities we serve.
If you are ready to take on this challenging and rewarding role and be part of a performance-driven culture of purpose, execution, and belonging, we want to hear from you. Be part of our journey to make the world a safer place.
BENEFITS:
Securitas will offer a starting salary of $85,000-$92,000, in addition to a full benefits package that includes:
Medical, dental, vision, and life insurance
10 accrued vacation days, 4 floating holidays, and 6 sick days
401K
KEY RESPONSIBILITIES:
1. Core Values and Client Relations:
Exemplify Securitas’ Core Values.
Act as the primary point of contact for the client, ensuring high-quality services and client satisfaction.
2. Service Quality and Compliance:
Continuously assess service quality and proactively address issues.
Develop and implement training programs and ensure compliance with regulations.
Establish and maintain performance metrics and KPIs.
3. Global Coordination and Networking:
Collaborate with the Global Program Manager (GPM) to align with global security objectives and initiatives.
Identify and utilize networking opportunities for standardizing processes and service delivery.
4. Staff Development and Management:
Oversee staff development, provide feedback and coaching.
Ensure proper scheduling, staffing, and cost efficiencies.
Administer resolutions to issues and discipline as needed.
5. Operational and Financial Oversight:
Manage invoice and payment processes, including expenditures.
Collaborate on policy and procedure management.
Monitor client credits and adjust as necessary.
6. Communication and Coordination:
Maintain ongoing communication with all stakeholders.
Prepare, develop, and deliver dynamic quarterly business reviews (QBRs).
Perform any additional duties as assigned by the Global Program Manager.
EDUCATION/EXPERIENCE:
A minimum of 3 years of experience in security industry-related fields or business management.
Must have 3+ years’ experience of direct supervisory or management experience.
Previous law enforcement experience preferred.
Must have a valid driver’s license.
KEY COMPETENCIES:
If joining our management team sounds like the right fit for you, please click apply today!
Company Website: https://www.securitasinc.com
Securitas is committed to equal opportunity employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
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Regional Security Specialist / Securitas Security / AUSTIN TX / TXDPS License # B03944
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Securitas knows Security. It is our only business. As The Leader in Protective Services, we invest in people, knowledge and technology to deliver customized, cost-effective and class-leading solutions. Our parent company, Securitas AB, is a global company headquartered in Stockholm, Sweden and employs over 370,000 people in 58 countries. Securitas USA, and its 95,000 employees and more than 500 branch managers, is the most locally-focused security company in the United States.
With a 91% customer retention rate, Securitas is the only organization capable of providing security expertise and solutions across the Six Pillars of Protective Services; specifically: On-Site, Mobile, and Remote Guarding; Electronic Security, Fire & Safety, and Corporate Risk Management. Through our class-leading Securitas Operation Center and by leveraging the largest Mobile footprint in North America, Securitas is now also delivering Integrated Guarding, a customizable and cohesive security solution.
Interested in joining Securitas? Every day more than 10,000 organizations around the world rely on Securitas professionals to keep their human, property and intellectual assets safe and secure. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. We offer a broad range of employment opportunities, including security professionals, branch managers, business development staff, and a wide variety of management and leadership roles. Our core values are Integrity, Vigilance and Helpfulness. If you live by these values, we’re looking for you to join us!
