Job Description

The Regional Sales Training & Development Lead plays a key role in enhancing the capability, productivity, and performance of ZainTECH’s regional sales and presales teams. This role is responsible for delivering onboarding, training, and enablement programs that equip teams with the skills, tools, and knowledge needed to successfully engage customers, articulate ZainTECH’s value propositions, and achieve consistent sales results. The Lead ensures effective execution of learning initiatives, continuous content updates, and structured performance insights for leadership.

Responsibilities:

Onboarding & Induction

• Deliver onboarding sessions for new sales and presales employees.

• Train new joiners on: Sales processes and CRM usage (Salesforce), ZainTECH’s full product and services portfolio, and Proposal templates, bid workflows, and sales governance
• Track onboarding completion and report progress to Sales Operations leadership.

Product & Solution Enablement

• Coordinate with Business Units, Product Management, and Go-to-Market teams to deliver product and solution enablement sessions.

• Maintain updated presentations, pitch decks, and customer-facing sales materials.
• Ensure standardized and approved materials are available across all BUs (Cloud, Data, Cybersecurity, Digital, Modern Infrastructure).

Learning Program Delivery

• Schedule, manage, and deliver ongoing training sessions on sales methodologies, presentation skills, objection handling, and other core capabilities.

• Collect and analyze post-training feedback; recommend enhancements to the Enablement Manager.

Content & Knowledge Hub Management

• Maintain a centralized and organized sales content repository (OneDrive / SharePoint / Enablement Portal).

• Regularly update, standardize, and retire outdated content in coordination with Marketing and GTM teams.
• Tag and categorize materials by BU, product line, and customer segment for easy access.

Reporting & Feedback

• Track participation, completion rates, and satisfaction scores for enablement programs.

• Identify individuals or teams needing additional coaching and recommend targeted support.
• Prepare monthly enablement activity reports and adoption dashboards for leadership.

Requirements

• 5+ years of experience in sales training, sales enablement, or commercial capability development — ideally within technology, ICT, or digital solutions environments.
• Strong understanding of sales processes, enterprise buyer journeys, and B2B sales methodologies.
• Experience delivering training workshops, onboarding programs, and capabilitybuilding sessions.
• Familiarity with CRM platforms (Salesforce preferred) and sales enablement tools.
• Excellent communication, facilitation, and presentation skills.
• Strong organizational skills with the ability to manage multiple programs simultaneously.
• Ability to collaborate effectively with cross-functional teams (Sales, Marketing, Product, GTM).
• Analytical mindset with experience in reporting, performance tracking, and learning metrics.