Standard Bank Group

Regional Sales & Support Officer, Central North & North East

Standard Bank Group  •  Windhoek, NA (Onsite)  •  3 hours ago
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Job Description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Position, integrate, influence and execute the tactical delivery of the Personal Market Sales and Service strategy for the Region, ensuring that all PORs are supported in the optimal achievement of business attraction, retention and expansion targets in line with Segment and Product Value Propositions. Drive and champion the integration and consistent implementation of sales and service delivery platforms and best practices in the Region for sustainable value & optimal productivity.

Qualifications

Bachelor’s Degree NQF 7 (Commerce, Finance, Business Management, etc)

Additional Information

Experience:

  • 5-7 years’ experience.
  • Professional banker with substantial experience in the personal market of which a significant proportion of time (5 years plus) needs to have been spent in a Branch/ Sales Position.
  • Retail banking branch experience is a pre-requisite to understand the operational, physical and process risk inherent in the financial sales and services domain.

Key Responsibilities:

  • Build and maintain a sales lead generation platform in collaboration with business partners e.g. Home Loans; Vehicle and Asset (VAF), Employee Value Banking (EVB), Finance, etc.
  • Coach and educate management and staff regarding the acquisition and application of sales and product knowledge.
  • Manage the development, communication and consistent implementation of Sales best practices in line with Segment value propositions and customer expectations.
  • Spearhead the appropriate migration of customers in line with segment propositions and Regional growth targets.
  • Supporting management in identifying and analysing problem trends to identify gaps.

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Establishing Rapport
  • Interpreting Data
  • Meeting Timescales

Technical Competencies:

  • Banking Process & Procedures
  • Customer Understanding
  • Financial Acumen
  • Product Knowledge
  • Risk Identification & Reporting
Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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