Job Description

Title: Regional Sales Support Manager
Location: Remote
*Please note this position's working hours will be operating on PST.

About The Job
TileBar is an innovative industry leader transforming the tile, interiors and surfaces market in the United States. As a rapidly growing company, we are redefining how homeowners and designers shop for projects. With an ambitious vision to lead the multi-billion-dollar tile category, we are seeking a visionary, strategic, and hands-on creative leader to shape the future of our brand and join our dynamic team. In this role, you will play a vital part in our growth trajectory.
The Regional Sales Support Manager will independently support our Sales Team and thousands of customers in the market area, providing exceptional customer service and industry knowledge. You will serve as a key customer and sales team member consultant, supporting projects from beginning to end.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to independently perform each essential duty satisfactorily. Other minor duties may be assigned.
• Uphold customer service standards by maintaining a friendly and service-oriented environment.
• Promptly and professionally answer and return customer inquiries.
• Provide accurate and expert information.
• Be responsive to all customer concerns.
• Maintain extensive product and project knowledge.
• Assist in managing account activities in CRM.
• Other responsibilities as needed.
• Identify and address problems as they arise.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
• High School Diploma or equivalent required. Bachelor’s Degree or greater is preferred.
• Minimum 3–5 years of relevant work experience is required.
• Excellent time management skills.
• Excellent interpersonal skills to work effectively with all members of the supply chain team.
• Ability to multitask across several projects.
• Strong industry knowledge.
• Experience working with commercial contractors.
• Knowledge of logistics and supply chain.
• Knowledge of and experience with Sales Pad, Magento, and Salesforce systems is a plus.
• Proficiency with Microsoft Office Suite.
• Excellent math skills.
• Exceptional problem-solving skills.
About TileBar

At TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.
TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.

Benefits
At Soho Studio/TileBar, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability in addition to a Company match on 401K, and Free Weekly Lunch. Our employees also receive Paid Time Off (PTO), Holidays, and Personal Days.

Compensation
Actual compensation is based on multiple factors that are unique to each candidate, including but not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.