Job Description

Who We Are

Eastern Controls is proud to be recognized as a Top Workplace in the Philadelphia region. We are a family-owned manufacturer’s representative providing best-in-class process control solutions, service, and training. We serve critical industries, including Life Sciences, Power, Water/Wastewater, Chemical, Refining, and Food & Beverage. Since 1969, we have built a culture that values technical expertise, strong customer relationships, and a team-driven, family-oriented environment.

The Opportunity

We are hiring a Regional Sales Manager to cover our Philadelphia and surrounding regions. This position is:

• Full-time, hybrid (based in the above areas).
• Extensive regional travel required, plus training at our HQ near Philadelphia.
• Immediate start date available.
• Responsibilities include but are not limited to the following:
  • Drive sales and profitability to achieve ECI and Principal Targets. Develop new accounts as well as go wider and deeper into existing accounts.
  • Manage industry project pipeline using CRM tools, opportunities, activities, and sales team.
  • Create relationships with Customers and Principal Partners to develop long-term transparent and trusting partnerships. Utilize entertainment and other sales resources as appropriate.
  • Become established as the go-to product, service, and solution resource for Customers and ECI Principals in the Process Industry. Serve as a “Voice of the Customer” to champion customer needs internally and externally.
  • Understand stakeholders and influencers at key strategic accounts. Coach the sales team to effectively increase hit rate of MRO and project business.
  • Increase product and brand awareness by professionally representing ECI by conducting industry events, PTU Visits, and Lunch and Learns.
  • Monitor industry trends (for example, single-use and verification techniques) and communicate to principals and ECI management. Drive business independently with minimal supervision.
  • Serve as a leader in Industry Associations. Attend trade shows and industry events as required.
  • Coach, Mentor, and Train ECI sales team to fully maximize their potential: understand their customers, their challenges, and their opportunities for improvement. Conduct team meetings on a regular basis (meeting and traveling with each member of your team).
  • Ensure that team members are successfully able to demonstrate and deliver value proposition for key products. Ensure that team members have a keen understanding of new products released by manufacturer. Coach individual staff members to aggressively reach goals: Monthly, Quarterly and Annually.
  • Attends management and other company meetings as required. Sets up and tracks metrics; works with management to set and achieve goals, sponsor sales contests, etc.
  • Engagement with principals, serving as a voice for our principals.
  • Engaging with product managers, product specialists, regional managers, and Spick and Span CRM.
  • Bottom line focused – respectfully challenging the philosophy behind discounting and any “good guy discounts.”
  • Balance between hunter and farmer – manages a balance on the team between expanding “share of wallet at existing customer and constantly looking for new accounts and opportunities.
  • Sales Discipline – Reinforces good quote follow up and pre call planning.
  • Utilization of Sales Tools: ensure that the ECI provided tools are put into use (PTU, AirWatch, Discovery Sales App).
  • Sales Pipeline Management – Driving the sales process from prospecting through acquisition of new accounts and projects.

Requirements

Education/Background: Bachelor’s degree in a businees or technical discipline or equivalent experience required. An engineering degree is a plus.

• Skills Excellent communication, organizational, and interpersonal skills; ability to influence and persuade others.
• Experience: 5-7 years of hands-on experience in outside sales.

Why Join Eastern Controls?

• Compensation: Competitive base salary plus bonus and commission potential.
• Growth Potential: Tremendous career advancement opportunities in a fast-growing organization.
• Training: Comprehensive onboarding and ongoing technical/product training (both hands-on and classroom).
• Benefits Full healthcare, retirement plans, paid time off, and more.
• Culture: A supportive, family-owned company where you are more than just a number—your success fuels our success.