Job Description

Do you want to make an impact and drive the growth of a global brand? We are looking for a Regional Sales Manager - CDMX to join our LATAM team.

In this role, you will report to the Divisional Sales Manager, leading sales and operations for our Concept Stores, SIS, Kiosk and multi-branded POS within your assigned area. You will be at the forefront of ensuring exceptional customer experiences, driving sales growth, and safeguarding the brand image in every store you oversee.

What you’ll do:

Sales & Performance

• Stimulate sales growth and maximize volume and profitability using all available tools.
• Implement sales standards, leading by example and inspiring the teams.
• Monitor sales objectives and KPIs set by the Divisional Sales Manager and Sales Director.
• Analyze business results and implement agile corrective actions when needed.
• Identify and pursue local business opportunities across all channels.

Operations & Execution

• Visit stores regularly to ensure image, order, and operational excellence.
• Coordinate promotional and sales activities in collaboration with Marketing.
• Oversee effective planning and execution of new store openings.
• Cultivate strong relationships with wholesale customers and franchise partners.

Stock Management

• Monitor stock availability through stocktakes and ensure alignment with sales goals.
• Train teams on top sellers, new stock, basics, and strategies to optimize inventory turnover.

People & Talent Development

• Develop internal talent and promote a high-performance culture through coaching and motivation.
• Provide regular feedback and training to empower teams to deliver an excellent customer experience.
• Lead by example, inspiring passion for the product and brand.

Marketing & Visual Merchandising

• Ensure flawless execution of marketing plans and VM standards.
• Train store teams on effective VM maintenance and share best practices with the VM team.

Sales Training

• Deliver on-the-job training in sales processes, product knowledge, customer service, policies, and procedures.
• Support store teams in achieving key business targets.

Budget & Financial Management

• Monitor and analyze sales vs. budget on an ongoing basis.
• Oversee employment costs and time coverage for assigned stores.

Third Party Relationship Management

• Build and maintain strong relationships with franchisees, store owners, and employees.
• Collaborate effectively with all departments to drive business results.

What you bring:

• 4-5 years of experience in regional sales roles, managing retail and wholesale, with strong focus on Operations and Development.
• Proven expertise in retail strategies, project management, and business analysis.
• Strong financial knowledge linked to retail (budget management, P&L interpretation).
• Mastery of MS Office (Word, Excel, PowerPoint).
• Excellent interpersonal, communication, and leadership skills.
• Strategic mindset with a passion for problem-solving and driving results.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Fluent in Spanish and English.
• Willingness to travel 80%+ of the time across your region.

Did we get your attention?

If you see yourself in this role and want to be part of Pandora’s future, we encourage you to apply. We process applications on a continuous basis, so don’t wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com

About Pandora

Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewelry using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognized by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.