Job Description

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

CS MEA Regional Sales Director (ESA)

Regional Sales Director (ESA Region), MEA Connectivity Services
Location: Johannesburg, South Africa
Reporting to: Head of Middle East & Africa, Connectivity Services

This role leads business development, digital sales, and strategic customer growth across the ESA region for MEA Connectivity Services, while managing the regional sales team. It is primarily focused on driving new revenue streams, expanding digital solution sales, and strengthening the company’s commercial presence across the region.

The role combines direct commercial leadership of strategic accounts with responsibility for sales team performance, ensuring strong pipeline development, disciplined execution, and sustainable business growth. It is accountable for identifying and converting new opportunities, leading customer engagement, developing competitive offers, and supporting complex negotiations and contract closure.

In addition, the role manages and develops the regional sales team, driving performance, coaching talent, and embedding a strong growth and execution mindset across the organization. Based in Johannesburg and reporting to the Head of Middle East & Africa, Connectivity Services, the role plays a central part in expanding the business across the ESA sub-region.

Key Missions

• To drive new business development across the ESA sub-region for MEA Connectivity Services, with a strong focus on selling digital solutions, expanding strategic customer relationships, and generating new revenue streams. The role is accountable for identifying, shaping, and converting growth opportunities, while leading the sales team to accelerate commercial expansion across existing and new customers.

  • Drives new business growth across the assigned scope, with particular focus on digital solutions and advanced Connectivity Services offers.
  • Identifies, develops, and converts new commercial opportunities within strategic accounts and new customer targets.
  • Builds strong executive and operational customer relationships to position the company as a trusted long-term partner and to open new business avenues.
  • Leads the sales team in developing a strong growth pipeline, with clear focus on opportunity creation, qualification, conversion, and revenue acceleration.
  • Owns account development strategy and growth plans for major customers, with emphasis on expansion rather than pure retention.
  • Promotes advanced products and services to create new revenue streams and increase digital sales contribution across the region.
  • Leads the development of customer offers, business cases, and commercial proposals, ensuring consistency, competitiveness, and alignment with company objectives.
  • Drives commercial negotiations and secures new contracts, renewals with expansion, and change requests that increase customer value and revenue.
  • Aligns customer transformation needs with the product roadmap, including digital adoption, service evolution, and migration opportunities where relevant.
  • Owns budget and revenue forecast for the assigned scope, ensuring strong pipeline visibility and forecast accuracy.
  • Manages and develops the regional sales team, setting clear growth priorities, strengthening sales discipline, and supporting execution on strategic opportunities.
  • Participates actively in key business milestones, including VCP and Budget cycles, to ensure growth priorities are reflected in business planning.
  • Expands company visibility and market presence across the covered scope, strengthening positioning in digital and Connectivity Services.

  Key Mission

  To lead business growth across the ESA sub-region for Connectivity Services, with priority on new business development, digital solution sales, and strategic account expansion. The role combines commercial leadership and sales team management to accelerate pipeline creation, convert new opportunities, and build sustainable revenue growth across the region.

Profile & Other Information

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

www.idemia.com