Job Description

Leadership Responsibilities

• Promote quality achievement and performance improvement throughout the organization.
• Set QA compliance objectives and ensure targets are achieved.
• Maintain awareness of business context and company profitability, including budgetary control issues.
• Identify relevant quality-related training needs and deliver training to employees.
• Bring together staff of different disciplines and drive the group to plan, formulate, and agree on comprehensive quality procedures.
• Influence team members to adopt a quality mindset and practice in everything we do.

Service and Suppliers

• Assess the product specifications of the company and its suppliers and compare with customer and industry requirements.
• Work with purchasing and sourcing staff to establish quality requirements from external suppliers.
• Act as a liaison between customers, suppliers and auditors to ensure the execution of non-conformance management, corrective action, and compliance with customer specifications.
• Establish standards of service for customers or clients.

Testing and Evaluating

• Ensure compliance with national, international standards, legislation and associated regulatory requirements.
• Consider the application of environmental, health, and safety standards.
• Establish clearly defined quality methods for staff to apply.
• Define quality procedures in conjunction with operating staff.
• Ensure tests and procedures are properly understood, carried out, and evaluated.
• Oversee and investigate product modifications, if they are necessary and viable.
• Supervise technical staff in carrying out inspections, testing and disposition of reworked products.

Maintaining Documentation, Analyzing Data, and Writing Reports

• Set up and maintain controls and documentation procedures.
• Collect and analyze performance data charts against defined goals and taking action as necessary.
• Write technical and management systems reports.
• Prepare clear explanatory documents, such as customer QA requirements and associated industry specific regulatory requirements.
• Monitor performance by gathering relevant data and producing statistical reports.

What You Need to be Successful

• 5+ years experience managing a team and departmental budgets, overseeing performance, attendance, development, and resource allocation.
• Bachelor's degree in Quality, Engineering, Manufacturing, Aerospace Engineering, Industrial Engineering, or related field.
• 7-10 years of progressive quality experience in aerospace, aviation, defense, or highly regulated manufacturing environments.
• Ability to manage quality operations across multiple locations with travel required.
• In-depth knowledge of ISO 9001, ISO 14001
• Ability to set compliance objectives, manage budgets, and promote performance improvement
• Ability to drive cross-disciplinary teams to adopt new quality procedures and “methods of working”
• Acting as the primary link between customers, suppliers, and auditors for corrective actions
• High level of competency in collecting performance data, creating reports, and presenting to stakeholders
• High degree of integrity, self-motivation, and discipline to handle sensitive regulatory requirements