Job Description

JOB SUMMARY

The Regional Quality FS Manager is a hands-on leader and technically responsible for ensuring food safety and quality standards across multiple manufacturing sites. Responsible for aiding the Maker’s Pride Quality Assurance Department with leading, developing, and executing all aspects of Quality Assurance with customers, suppliers, local and corporate-wide Maker’s Pride employees within the designated platform. The individual is also responsible for supervising, training and mentoring Quality and Sanitation professionals assigned to them within the assigned platform. This role supports plant QA teams, drives execution of quality systems, provides audit readiness support, and ensures alignment with regulatory, customer, and internal expectations. This position exists to ensure the food safety and Quality of all products being produced and packaged at the facilities within the designated platform meet regulatory and company/customer expectations. Reports to Platform Quality & Food Safety Director. May supervise 3-7 Plant Quality Managers depending on platform. Back up to Regional Director of FSQA.

JOB DUTIES

Duties may include, but are not limited to the following:

• Responsible for aiding in the development and execution of all aspects of Quality Assurance with customers, suppliers, local and corporate-wide Maker’s Pride employees and the manufacturing staff at facilities within the designated platform.
• Participate in and contribute to the Maker’s Pride Production System (HPS) elements (Drumbeat, Weekly KPI, etc.)
• Execute gap assessments against customer/ GFSI / regulatory requirements and generate action plans to assess identified gaps
• Provide support and aid in preparation for all customer visits and external audits.
• Coach, teach, mentor site Quality Managers and Supervisors as assigned
• Provide guidance on investigation and disposition of held products as needed
• Complete FSQA improvement projects as assigned
• Train quality and operations teams as necessary on newly instituted programs
• Aid in identifying critical Key Performance Indicators (KPIs) for sites to drive improvements
• Act as liaison between Maker’s Pride and Customer QA representatives when corporate support is required.
• Lead Root Cause Analysis activities and support Corrective Action/ Preventative Action program requirements
• Support auditing of sanitation practices as needed and pre-operational inspection verification
• Provide audit over-check and assurance that each plant is maintaining policies and directives set forth in local plant SOP’s and work instructions.
• Partner with cross-functional teams on key platform projects
• Assess Environmental Monitoring Programs to ensure continued seek and destroy approach to pathogens
• Trend and analyze data to drive focus on key areas for improvement
• Other duties as identified or assigned by Platform or Senior Quality Director.

REQUIRED KNOWLEDGE & COMPETENCIES

Knowledge of:

• Intentional Adulteration Vulnerability Assessments
• GFSI auditing schemes
• SMART goal setting and team coaching
• Basic RCA and CAPA tools
• 7 Steps of Sanitation
• Knowledge and experience with SAP

Skill in:

• Personnel development and team building
• Internal Auditing
• Risk Assessments
• Strong understanding of SQF and its implementation is required. SQF Practitioner certification is a plus.
• PCQI/ Food Safety Plans / HACCP Plan development and maintenance
• Experience in Quality systems (pre-requisite program creation implementation)
• Maintaining harmonious relationships and effectively communicating with all customers, suppliers, local and corporate-wide Maker’s Pride employees.
• Demonstrated proficiency in advanced quality statistics, measurement systems analysis and continuous improvement required.
• Strong written and verbal communication skills, analytical ability, leadership strength and ability to effectively work with all levels of the organization.

Ability to:

• Travel 50% of the time

Proficiency in:

• MS Office Suite, Excel, Power Point, (SAP a plus)

MINIMUM QUALIFICATIONS

• Bachelor’s degree in business/science-related field is required (Exceptions approved by Senior Quality Director)
• 5-7+ years of related FSQA work experience in food manufacturing (RTE, snack bars, baked bar, granola, bread, cold form bar, cookies, crackers, or similar preferred) USDA experience is a plus.
• 3+ years of experience managing and leading a Quality and food safety / sanitation staff in a related food manufacturing environment and direct ownership of compliance
• PCQI and HACCP Certification required; SQF Practitioner is a strong plus
• Experience with audit prep, root cause analysis (RCA), CAPA, sanitation programs, and EMP
• Microsoft Suite computer experience; SAP a plus
• Must be detailed-oriented, have strong self-confidence and leadership skills and have excellent verbal and written communication skills.
• Must be able to work independently

PHYSICAL REQUIREMENTS

• Ability to use hands and fingers.
• Ability to see, hear and talk.
• Employee frequently required to stand, walk, or climb
• Ability to lift and carry up to 25 lbs.
• Walk up to 400 yards to work and break areas.
• Must be able to lift 25 pounds on an infrequent basis.

WORK ENVIRONMENT

• Work is a mix of office setting with frequent exposure in a plant environment
• Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, forklifts, and slippery floors

Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply.

The pay range for this full-time, salaried position is $124,818 - $187,226/year. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.

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Maker's Pride is an Equal Opportunity Employer.