Job Description

The Director, Quality & Compliance is responsible for overseeing quality assurance and regulatory compliance activities to ensure that organizational standards, industry guidelines, and regulatory requirements are consistently met. This role provides strategic direction and oversight to maintain and improve the quality of services or processes, as well as ensuring adherence to applicable legal and regulatory guidelines. The Director collaborates with cross-functional teams to implement best practices, identify improvement areas, and promote a culture of quality and compliance across the organization.

*Must be comfortable with up to 50% travel in the southeast.

Essential Functions

• Leads the development, implementation, and monitoring of quality and compliance programs to ensure adherence to applicable regulatory and organizational standards.
• Establishes policies, procedures, and guidelines to promote and enforce compliance with all relevant regulations and quality standards.
• Conducts risk assessments and audits to identify areas for improvement and ensures appropriate corrective actions are implemented.
• Collaborates with departmental leaders to provide guidance and support on quality initiatives and compliance matters.
• Oversees training and education programs to raise awareness of quality and compliance requirements across the organization.
• Prepares and presents reports on quality and compliance activities, including performance metrics, audit findings, and improvement initiatives, to leadership.
• Maintains up-to-date knowledge of regulatory requirements and industry best practices, ensuring alignment of organizational policies and procedures.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Healthcare Administration, Business, Quality Management, or a related field required
• Master's Degree preferred
• 5-7 years of experience in quality assurance, regulatory compliance, or a related field, with at least three (3) years in a leadership role required

Knowledge, Skills and Abilities

• Extensive knowledge of quality and compliance standards, regulatory guidelines, and accreditation processes.
• Strong analytical skills with the ability to interpret and apply complex regulations.
• Excellent communication and presentation skills for effective interaction with all levels of staff and leadership.
• Proficiency in using quality management systems, data analysis tools, and Google Suite.
• Demonstrated ability to lead teams, manage projects, and drive continuous improvement initiatives.
• High attention to detail, with strong problem-solving and decision-making skills.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required or
• License or certification in relevant healthcare clinical field required
• CPHQ - Certified Professional in Healthcare Quality preferred