The Regional Quality & Compliance Manager is responsible for driving operational excellence and ensuring adherence to global and local compliance standards across the assigned region. This role provides leadership, oversight, and strategic direction to sub-regional Quality Management teams, ensuring that compliance programs are effectively embedded into day-to-day operations. The position acts as a key bridge between regional operations and global compliance leadership, ensuring audit readiness, risk mitigation, and continuous improvement while maintaining transparency through data-driven reporting.
What you’ll do
Ensure regional alignment with global compliance policies, programs, and objectives (e.g., ISO, SOC, PCI).
Partner with Global Operations Compliance to implement and continuously improve regional compliance programs.
Oversee internal and external audit readiness, including coordination, monitoring completion, and validating audit outputs.
Supervise key compliance processes such as risk assessments, security self-assessments, access reviews, energy reviews, and legal audits.
Manage external audit evidence provisioning, ensuring accuracy and completeness.
Monitor compliance risks and identify trends in non-conformance, escalating critical issues where necessary.
Drive development, implementation, and closure of corrective action plans across regional operations.
Collaborate closely with sub-regional Quality Managers and operational teams to ensure timely resolution of compliance issues.
Act as the primary liaison between regional teams and Global Compliance, ensuring clear communication and alignment.
Prepare and deliver data-driven reports on compliance performance, audit outcomes, and risk status to global leadership.
Bachelor’s degree in Business, Engineering, Quality Management, Compliance, Operations, or a related technical field.
Minimum 5 years of experience in quality management, compliance, or audit roles within a global organization.
Strong experience managing compliance frameworks such as ISO (27001, 50001), SOC2, PCI-DSS, and regulatory requirements.
Proven experience in audit management (internal/external), risk assessments, and corrective action implementation.
Strong project management skills with the ability to drive audit readiness and meet compliance timelines.
Experience leading change initiatives and driving continuous improvement.
Ability to work cross-functionally with operations, security, legal, and audit stakeholders.
Familiarity with Governance, Risk, and Compliance (GRC) tools for tracking and reporting.
Excellent communication and stakeholder management skills; fluent in English (written and spoken).
Willingness and ability to travel as required.
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
