Job Description

Lead and govern TAGADDOD’s regional quality control laboratories and testing systems to

ensure reliable, accurate, compliant, and operationally supportive laboratory performance

across all operating entities.

The role exists to strengthen product quality assurance, laboratory governance, testing

reliability, and data integrity through disciplined laboratory management and full

compliance with ISO 17025 requirements.

This role ensures laboratory operations evolve from isolated testing activities into an

integrated quality-control and operational reliability enabler aligned with TAGADDOD’s

transformation strategy and Prime operating maturity journey.

Responsibilities

1- Laboratory Governance & Quality Control Management

• Lead regional laboratory and quality control governance across all entities and operating

sites.

• Govern laboratory operations, testing activities, and quality control systems to ensure

disciplined execution and testing reliability.

• Ensure laboratory governance supports operational stability, customer confidence, and

product quality assurance.

2- ISO 17025 Governance & Compliance

• Lead implementation, deployment, and governance of ISO 17025 requirements across all

laboratories.

• Ensure full compliance with ISO 17025 requirements including method validation,

traceability, calibration, uncertainty management, and laboratory competence.

• Govern laboratory documentation, records, and controlled testing procedures in

alignment with ISO 17025 standards.

3- Laboratory Operations & Testing Reliability

• Ensure reliable, accurate, and timely laboratory testing and reporting across all entities.

• Govern sample handling, testing discipline, result integrity, and laboratory workflow

effectiveness.

• Ensure laboratory operations support production continuity and operational decision-

making.

• Govern laboratory testing prioritization and service responsiveness to support

operational continuity and business needs.

4- Laboratory Competence & Technical Qualification

• Govern laboratory competency frameworks and technical qualification requirements.

• Ensure laboratory personnel competence, authorization discipline, and sustained

technical capability.

Calibration, Validation & Data Integrity

• Govern laboratory equipment calibration, testing traceability, and measurement

reliability.

• Ensure laboratory data integrity, testing accuracy, and controlled reporting systems.

• Lead method validation and measurement uncertainty governance activities.

5- Quality Assurance & Operational Support

• Ensure laboratory and QC activities support approved product quality specifications and

customer requirements.

• Coordinate with Operations, Planning & Warehouse, Procurement, and QHSE functions to

ensure aligned quality execution and operational support.

• Support RCA and CAPA investigations related to product quality, process instability, and

recurring quality deviations.

6- Audit &Compliance Support

• Support IMS audit rhythm and laboratory audit readiness across all entities.

• Ensure laboratory compliance with legal, regulatory, customer, certification, and ISO

requirements.

• Monitor laboratory process compliance through structured audit and verification

activities.

7- Transformation & Continuous Improvement Enablement

• Partner with QHSE and Transformation & Continuous Improvement functions to support

laboratory governance maturity and quality improvement initiatives.

• Ensure disciplined adoption of approved laboratory transformation initiatives and quality

governance programs.

• Support laboratory digitalization, testing visibility, and reporting systems to strengthen

operational decision quality.

• Support laboratory digitalization and laboratory information management systems

(LIMS) to strengthen testing visibility and data reliability.

8- Leadership & Capability Development

• Lead and develop regional laboratory teams and country QC leadership.

• Promote a culture of testing discipline, accountability, data integrity, and operational

partnership.

• Build laboratory capability, technical competence, and succession readiness across

entities.

• Govern laboratory operating rhythm and laboratory review cadence across all entities.

• Govern laboratory equipment suitability, readiness, and lifecycle support requirements.

Requirements

• Bachelor’s degree in Quality Management, Engineering, Science, or a related field.
• Minimum 10 years of experience in Quality Control with at least 3 years in a managerial role overseeing multiple sites or regions.
• Strong knowledge of quality management systems and standards (ISO 17025, ISO 9001, or Integrated Management Systems).
• Proven experience in leading quality teams and managing audits.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and drive decision-making.
• Proficiency in quality tools and software.
• Willingness to travel across the region as needed.