Job Description

ActiveFence brings together intelligence, data, and technology experts to craft tailored solutions for some of the world’s largest tech platforms. Within this ecosystem, the Regional Project Manager serves as both an operational and strategic cornerstone.

In this role, you will lead the infrastructure, processes, and project flow for our extensive network of regional experts - thousands of professionals worldwide. As ActiveFence expands into AI evaluation, red teaming, and other GenAI-related services, you will play a pivotal role in building and scaling this new function. You will help grow our global freelancer network, strengthen operational capabilities, and expand regional coverage.

This global network includes GenAI specialists, WEBINT analysts, research vendors, and language experts, all supporting high-impact trust and safety missions across diverse languages and domains.

You’ll collaborate closely with ActiveFence teams to scope needs, design operational frameworks, and oversee execution, ensuring high-quality, scalable, and timely delivery for our Fortune 500 partners.

This position calls for strong project management skills, a can-do attitude, and the ability to connect technology, people, and processes into seamless operational systems.

Roles and Responsibilities

• Serve as the operational lead for cross-regional projects, from ideation to delivery, aligning workforce capabilities with evolving Delivery team needs.
• Manage and oversee the operations and performance of 500+ freelancers and project contributors worldwide.
• Collect, prioritize, and translate research, analysis, and language requests into actionable project plans for global execution.
• Lead multi-stakeholder collaborations across geographies and time zones, often managing multiple, fast-paced initiatives simultaneously.
• Streamline and optimize internal & external workflows through AI-driven solutions and automation tools.
• Build and maintain dashboards and visualizations to track KPIs, performance metrics, and project milestones.
• Conduct market and cost-efficiency research to identify new regions, vendors, and opportunities for workforce expansion, particularly within the AI evaluation and GenAI services domain.

Requirements

• Bachelor’s degree in business, economics, international relations, industrial engineering, or a related field.
• 2+ years of experience in project management, operations, or similar roles.
• Experience working with multicultural, distributed teams across time zones.
• Proven experience in leading and scaling operational processes, ideally involving the expansion of global workforce networks, vendors, or regional hubs.
• Hands-on experience in freelancer operations or vendor management, ideally within freelance marketplace environments (e.g., Fiverr, Upwork, Handshake, or similar).
• Technical orientation, quick learner of new technologies and practice areas.
• AI enthusiast and a savvy user of LLMs & Gen AI apps.
• Proven experience in building and optimizing workflows using technological solutions (such as: Make.com, n8n, Zapier, Workato or similar tools) - a must.
• A proactive problem-solver with strong ownership and accountability.
• Highly organized and detail-oriented, capable of prioritizing independently in dynamic environments.
• Exceptional communication and collaboration skills, able to engage effectively with both technical and non-technical stakeholders.
• Excellent spoken and written English.

Preferred (but not mandatory) Experience:

• Familiarity with BI tools, preferably Google Data Studio.
• Intelligence background.

About ActiveFence

ActiveFence is the leading tool stack for Trust & Safety teams, worldwide. By relying on ActiveFence’s end-to-end solution, Trust & Safety teams – of all sizes – can keep users safe from the widest spectrum of online harms, unwanted content, and malicious behavior, including child safety, disinformation, fraud, hate speech, terror, nudity, and more.

Using cutting-edge AI and a team of world-class subject-matter experts to continuously collect, analyze, and contextualize data, ActiveFence ensures that in an ever-changing world, customers are always two steps ahead of bad actors. As a result, Trust & Safety teams can be proactive and provide maximum protection to users across a multitude of abuse areas, in 70+ languages.

Backed by leading Silicon Valley investors such as CRV and Norwest, ActiveFence has raised $100M to date; employs 300 people worldwide, and has contributed to the online safety of billions of users across the globe.