Position Summary A regional logistics operations role focused on air and ocean freight, process improvement, SOP development, stakeholder coordination, and IT system enhancements. Job Scope: • Represent operations in dealings with internal and external stakeholders. • Manage stakeholder expectations and ensure timely completion of project deadlines. • Develop and document Standard Operating Procedures (SOPs) and process flowcharts. • Conduct internal and external training for operational staff. • Coordinate with the IT team on system enhancements and integration. • Manage testing for IT projects. • Provide support for daily operational issues. • Maintain regional SOPs and ensure alignment across internal and external operations. • Prepare daily, weekly, and monthly reports, including customer KPI reports. • Respond to customer requests in a timely manner. • Act as a control tower for communication between internal teams and external customers. • Work with the Operations Manager to identify and implement operational improvements. • Conduct internal operational training when new customer requirements arise. • Maintain good customer relationships. • Support ad hoc quotations when required. • Travel overseas when required. Requirements • Strong knowledge of either air or ocean freight is mandatory, while familiarity with trucking and logistics operations will be an advantage. • Good operational knowledge of supply chain management (SCM) and processes involving air and ocean freight transportation. • Minimum 3 years of freight forwarding experience; regional experience will be an advantage. • Good communication and interpersonal skills. • Proficient in Microsoft PowerPoint, Excel, Word, and Visio. • Knowledge of EDI and common IT terminology. • Good written and spoken English. Working hours: Mon to Fri 8.30am - 6pm
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.
