Job Description

Are you passionate about driving operational efficiency and supporting teams to reach their highest potential? In this role, you’ll blend analytical expertise with exceptional service skills to identify process gaps, streamline work-flows and help implement productivity solutions that allow teams to operate at their highest potential across the Central Region. This position is an in-person position.

What You’ll Do:

• Enhance the franchisee experience by supporting entry and exit processes and ensuring operational accuracy.
• Assist with on-boarding, training, and system access for new associates.
• Align regional forecasting and scheduling to boost coverage and productivity.
• Train teams on productivity tools, dashboards, and scheduling best practices.
• Monitor expense reports for accuracy and compliance.
• Analyze regional metrics to identify trends and opportunities for improvement.
• Collaborate with management to turn data into actionable strategies.
• Maintain systems with automated work-flows and apply RCI practices in daily work.

What We’re Looking For:

• High school diploma required; bachelor’s degree in business, data analysis, or related field strongly preferred.
• 1+ years of experience in productivity, operations, analytics, customer service, or a related field.
• Strong analytical skills with proficiency in Excel, Tableau, Power BI, or Smartsheet.
• Excellent communication and interpersonal skills; able to explain data and processes clearly to non-technical audiences.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Familiarity with CRM or service management systems.
• Positive, problem-solving mindset and ability to work cross-functionally.

Why Snap-on? Snap-on Tools is committed to empowering our teams and franchisees with the tools and support they need to succeed. If you’re ready to make an impact and grow your career, we want to hear from you!

Salary Range: $58,000-85,000 base pay. Actual compensation may vary based on experience, location, and other factors.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran and continually strives to be an employer of choice and offers a Great Place to Work.